Sales Team Lead (English Speaker)

Algonova group; Kuala Lumpur; Remote; MYR 18,000 - 27,000; Full time

Job summary

Algonova is a global EdTech leader hiring a hands-on sales leadership professional to coach and coordinate a team of Trial Class Managers / Education Sales Consultants in a fully remote setup.

You will drive KPI performance, coach on consultative selling, onboarding, and improve conversion and revenue across 90+ countries, with a base USD 400-600 per month plus a performance-based bonus. Weekday hours align with Malaysia time.

Qualifications

• 2+ years of experience in sales, education, customer success, or related fields.
• 2+ years leading, supervising, or coaching a customer-facing/sales team.
• Experience in education sales, EdTech, tutoring, or children's education is a strong advantage.
• Bahasa Melayu fluency is highly preferred.
• Strong consultative sales and coaching skills.
• Comfortable working with KPIs, performance data and targets.
• Experience using CRM systems and reporting/performance management platforms.
• Familiarity with the Malaysian market and parent/customer behavior is preferred.
• Highly organized, proactive, accountable, and target-driven.
• Comfortable working in a fully remote environment.

Responsibilities

• Lead, coach, and support a team of Trial Class Managers / Education Sales Consultants.
• Monitor team KPIs including trial volume, conversion, revenue, and attendance.
• Conduct regular coaching, 1:1s, role plays, and performance reviews.
• Review trial class and sales performance and provide actionable feedback.
• Coach consultants on consultative selling, parent engagement, and objection handling.
• Support onboarding and training of new team members.
• Identify performance gaps and create improvement plans.
• Coordinate with Operations and other teams to resolve scheduling and customer issues.
• Analyze performance data and implement initiatives to improve conversion and revenue.

Skills

Sales leadership

Coaching

Performance management

KPIs data analysis

CRM systems

Target driven

Remote collaboration

Tools

CRM systems

Reporting platforms

Job description

This is a hands-on leadership role combining sales leadership, coaching, performance management, and operational coordination. You'll work closely with Sales, Tutor, and Operations teams to identify performance gaps, improve processes, and help the team achieve its targets.

Key responsibilities

Lead, coach, and support a team of Trial Class Managers / Education Sales Consultants

Monitor team KPIs including trial volume, conversion, revenue, and attendance

Conduct regular coaching, 1:1s, role plays, and performance reviews

Review trial class and sales performance and provide actionable feedback

Coach consultants on consultative selling, parent engagement, and objection handling

Support onboarding and training of new team members

Identify performance gaps and create improvement plans

Coordinate with Operations and other teams to resolve scheduling and customer issues

Analyze performance data and implement initiatives to improve conversion and revenue

About you

2+ years of experience in sales, education, customer success, customer service, or a related field

2+ years of experience in leading, supervising, or coaching a customer-facing/sales team

Experience in education sales, EdTech, tutoring, or children's education is a strong advantage

Bahasa Melayu fluency is highly preferred

Strong consultative sales and coaching skills

Comfortable working with KPIs, performance data, and targets

Experience using CRM systems and reporting/performance management platforms

Comfortable analyzing data and using performance insights to identify gaps and improvement opportunities

Familiarity with the Malaysian market and parent/customer behavior is preferred

Highly organized, proactive, accountable, and target-driven

Comfortable working in a fully remote environment

Key Highlights:

100% remote, work with a global EdTech company operating across 90+ countries

Compensation: basic salary USD 400-600/month + performance-based bonus

Operating Hours:

Weekdays: 4:00 PM - 10:00 PM Malaysia Time

Your availability may be required during weekends and peak operating hours

About us

Algonova is a global EdTech leader operating in 90+ countries, empowering kids and teens through future-ready education in AI, coding, math, and gaming. Powered by robust B2C, B2G, and franchise models, Algonova continues to shape the future of global tech education and expand its impact worldwide.