Sales Support Representative

Mettler-Toledo International, Inc; Petaling Jaya; On-site; MYR 60,000 - 95,000; Full time

Benefits offered by this job

Fixed 1.5-month contractual bonus

Medical Insurance

Dental and other allowances

Team environment

Job summary

METTLER TOLEDO is seeking a sales professional in Malaysia to drive outbound prospecting and manage the full sales cycle from lead to closure. You will coordinate with marketing and field teams, maintain CRM records, and tailor campaigns to customer needs, contributing to regional revenue goals.

The role requires 2+ years of experience, strong interpersonal skills, and a proactive, self-starting approach in a technical sales environment.

Qualifications

• Degree/Diploma in any discipline preferably in Chemical/Chemical Engineering or related field.
• Strong interpersonal skills and influencing ability.
• Minimum 2 years of working experience.
• Self-starter with a proactive approach.

Responsibilities

• Conduct outbound prospecting and qualify inbound leads to develop a robust sales pipeline.
• Manage sales cycles from initial contact to contract closure, coordinating with marketing and field sales teams.
• Maintain accurate and timely records of all sales activities in the CRM system.
• Develop and execute targeted campaigns tailored to meet customers' needs.
• Collaborate with cross-functional teams to ensure customer requirements are addressed.
• Provide timely reports on pipeline status and market trends to sales leadership.

Skills

Outbound Prospecting

CRM Tools

Interpersonal Skills

Lead Qualification

Selfstarter

Education

Degree or Diploma in any discipline

Tools

CRM Software

Job description

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening and Your Responsibilities

• Encompass a range of activities centered around customer engagement, lead generation, and coordinating with field sales representatives to schedule visits with targeted potential clients.
• Prospecting for and identifying new leads through outbound calls, emails, and inbound inquiries, thoroughly understanding customer needs, and tailoring sales pitches accordingly.
• Maintain accurate customer records, track sales activities using CRM tools, order resolution and collaborate with marketing and sales teams to optimize strategies and pipeline management.

Specific Roles:

• Conduct outbound prospecting and qualify inbound leads to develop a robust sales pipeline.
• Manage sales cycles from initial contact to contract closure, coordinating closely with marketing and field sales teams.
• Maintain accurate and timely records of all sales activities and client interactions in the CRM system.
• Develop and execute targeted campaigns that effectively communicate MT's core values, customized to meet the specific needs of each customer.
• Collaborate with cross-functional teams to ensure customer requirements and feedback are communicated and addressed.
• Achieve assigned performance indicator and contribute to team revenue goals.
• Continuously update product knowledge to provide relevant information and value to customers.
• Consistently update CRM expertise to offer accurate guidance and timely resolution for order processing inquiries.
• Provide timely reports on pipeline status, market trends, and competitor activity to sales leadership.

What You Need to Succeed

Mandatory:

• Degree/Diploma in any discipline preferably in Chemical/Chemical Engineering or related field
• Strong interpersonal skills and influencing ability
• Minimum 2 years of working experience
• Self-starter with a proactive approach

Preferred:

• Minimum 2 years working experience in a technical sales environment
• Understanding of sales & distribution with intermediate project management skills

Our Offer to You

• Fixed 1.5-month contractual bonus
• Medical Insurance, Dental and other allowances
• Work with a good team

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.