Sales Support & Operations Coordinator

Speed Auto Parts & Accessories Sdn Bhd; Selangor; On-site; MYR 27,000 - 45,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Flexible working hours

Employee discount

Job summary

Speed Auto Parts & Accessories Sdn Bhd – Puchong New Village is seeking a proactive Sales Admin Assistant to support the sales team with calendar management, order processing, and CRM updates.

You will prepare proposals, track shipments, manage product listings on Shopee, Lazada, and TikTok via SiteGiant, and assist in sales events to drive growth. Strong communication and organization are essential for timely customer service and accurate reporting.

Qualifications

• Provide administrative and clerical support to the sales team, including managing calendars, scheduling appointments, and preparing sales reports.
• Assist in the preparation of sales proposals, presentations, and marketing materials.
• Process customer orders, track shipments, and ensure timely delivery of products.
• Respond to customer inquiries via phone, email, and in-person, providing excellent customer service and product information.
• Maintain accurate customer records and update the CRM system with relevant sales activities.
• Coordinate with other departments, such as logistics and finance, to ensure smooth sales operations.
• Support the sales team in managing and updating product listings on e-commerce platforms like Shopee, Tiktok, Lazada using Sitegiant.
• Assist in organizing and participating in sales events, trade shows, and promotional activities.
• Conduct market research and competitor analysis to identify new sales opportunities.
• Ensure all sales-related documentation is organized, filed, and readily accessible.

Responsibilities

• Provide comprehensive administrative and logistical support to the sales team, ensuring smooth daily operations and efficient workflow.
• Manage and organize sales documentation, including proposals, contracts, and customer records, maintaining accuracy and accessibility.
• Coordinate sales activities and schedules, including booking appointments, managing calendars, and arranging travel logistics for sales representatives.
• Act as a primary point of contact for customer inquiries, providing excellent service, addressing concerns, and escalating issues as needed.
• Assist in the preparation of sales reports, presentations, and marketing materials, ensuring all materials are professional and up-to-date.
• Liaise with other departments, such as logistics and finance, to ensure timely order processing, delivery, and payment collection.
• Maintain and update customer databases and CRM systems, ensuring accurate and comprehensive client information.
• Support the sales team in lead generation activities and follow-up processes.
• Assist in managing the company's e-commerce platform, including product listing, order fulfillment, and customer communication.
• Contribute to a positive team environment by fostering strong working relationships and open communication.

Skills

Administrative tasks

Customer service

Calendar management

Communication skills

Data entry

Tools

SiteGiant

Shopee

TikTok

Lazada

CRM software

Job description

Speed Auto Parts & Accessories Sdn Bhd – Puchong New Village is seeking a proactive Sales Admin Assistant to support the sales team with calendar management, order processing, and CRM updates.

You will prepare proposals, track shipments, manage product listings on Shopee, Lazada, and TikTok via SiteGiant, and assist in sales events to drive growth. Strong communication and organization are essential for timely customer service and accurate reporting.