Sales Support (Non Sales) - Penang

AGENSI PEKERJAAN TRUST RECRUIT SDN. BHD.; George Town; On-site; MYR 36,000 - 60,000; Full time

Job summary

AGENSI PEKERJAAN TRUST RECRUIT SDN. BHD. is seeking a Sales Support Executive to join our team in Batu Maung, Penang. You will prepare reports, maintain quotations, and handle airline rate updates while liaising with customers and overseas offices.

You will conduct market research and support the Sales and Marketing team, requiring strong organizational skills and good communication in English and Bahasa Malaysia.

Qualifications

• Minimum SPM or Diploma in Business Administration, Logistics, or related field.
• Prior experience in sales support, freight forwarding, or logistics is an advantage.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Strong organizational and filing skills with attention to detail.
• Good communication in English and Bahasa Malaysia; Mandarin an advantage.

Responsibilities

• // Main Responsibilities from ad //
• Compile and send daily, weekly, and monthly reports.
• Arrange, file, and maintain customers' quotations in an orderly manner.
• Maintain airline rates and liaise with Air Export department on changes.
• Support Sales and Marketing via email/phone with customers and overseas offices.
• Conduct market research and collect potential target customer information.

Skills

Strong organizational skills

Attention to detail

Communication skills

Education

SPM / Diploma in Business Administration or Logistics

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

About the Role

We are seeking a highly organized and proactive Sales Support Executive to join our team in Batu Maung, Penang. In this role, you will play a key part in supporting our Sales and Marketing team by preparing reports, maintaining quotations and airline rates, liaising with customers and overseas offices, and conducting market research. If you thrive in a fast-paced logistics environment and enjoy keeping things running smoothly behind the scenes, we want to hear from you.

Main Responsibilities

Responsible for compiling and sending daily, weekly, and monthly reports.

Arrange, file, and maintain customers' quotations in an orderly and proper manner.

Maintain the upkeep and proper filing of airlines' rates at all times (liaise with the Air Export department on any changes or updates to airline rates).

Support Sales and Marketing staff via email, telephone, or any means of communication with customers and KWE overseas offices (keeping concerned staff consulted and updated accordingly).

Conduct market research and collect potential target customer information via various sources such as yellow pages, the internet, and more.

Other Responsibilities

Undertake new tasks and job assignments deemed necessary by the Head of Department (HOD).

Follow up on sales quotations, customers, and other related sales issues when Sales and Marketing staff are out of the office.

Requirements

Minimum SPM / Diploma in Business Administration, Logistics, or a related field.

Prior experience in sales support, freight forwarding, or logistics is an added advantage.

Proficient in Microsoft Office (Excel, Word, Outlook).

Strong organizational and filing skills with attention to detail.

Good communication skills in English and Bahasa Malaysia (Mandarin is an advantage).

Able to work independently and as part of a team.

We regret that only shortlisted candidates will be notified.

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