Sales Support Intern

Feiken Bearing; Kapar; On-site; MYR 11,000 - 16,000; Full time

Benefits offered by this job

Mentorship from sales professionals

Hands-on experience in sales

Job summary

Feiken Bearing Sdn Bhd is hiring a Sales Support Intern for its Kapar, Selangor location. The role offers hands-on experience supporting the sales team with orders, documentation, and customer inquiries, on-site at the Kapar facility.

Ideal candidates are pursuing or have completed degrees in Business, Sales, or Marketing, with strong organisational and communication skills and a proactive attitude toward learning about bearings and industrial components.

Qualifications

• Currently enrolled in or recently completed a degree in Business, Sales, Marketing, or a related field.
• Strong organisational and time management skills with the ability to prioritise multiple tasks.
• Excellent written and verbal communication skills in English; Bahasa Malaysia is a plus.

Responsibilities

• Process customer orders, quotations, and sales documentation accurately and promptly.
• Maintain and update customer records and sales databases.
• Coordinate with warehouse/logistics to ensure timely product delivery.

Skills

Organisational skills

Communication skills

Team collaboration

Customer service orientation

Education

Business/Sales/Marketing degree

Tools

Excel

Word

Job description

Feiken Bearing Sdn Bhd is a leading provider of high-quality bearing solutions and industrial components. We are committed to delivering exceptional products and services to our customers across various sectors. With a focus on innovation, reliability, and customer satisfaction, we have established ourselves as a trusted partner in the manufacturing and distribution industry. Our team is dedicated to maintaining the highest standards of professionalism and excellence in everything we do.

About the role

We are seeking a Sales Support Intern to join our dynamic sales team at our Kapar, Selangor location. This is a full-time position that offers an excellent opportunity to gain practical experience in the sales and bearings industry. As a Sales Support Intern, you will work closely with our sales coordinators and account managers to provide administrative and operational support to ensure smooth sales operations. This role is instrumental in enhancing customer service delivery and supporting the growth of our sales department. You will be based on-site at our Kapar facility, where you will collaborate with our experienced team members.

Key responsibilities

• Assist with processing customer orders, quotations, and sales documentation in a timely and accurate manner
• Maintain and update customer records and sales databases to ensure information accuracy and accessibility
• Coordinate with warehouse and logistics teams to ensure timely delivery of products to customers
• Prepare sales reports, presentations, and marketing materials to support sales activities
• Handle customer inquiries via email and telephone, providing product information and resolving issues professionally
• Support the organisation of sales meetings, product demonstrations, and client presentations
• Assist with inventory management and stock level monitoring
• Conduct product research and competitor analysis to support sales strategies
• Perform general administrative tasks including filing, scheduling, and data entry
• Support the sales team with any additional tasks as required to ensure departmental efficiency

What we're looking for

• Currently enrolled in or recently completed a degree in Business, Sales, Marketing, or a related field
• Strong organisational and time management skills with the ability to prioritise multiple tasks
• Excellent written and verbal communication skills in English; proficiency in Bahasa Malaysia is advantageous
• Proficiency in Microsoft Office applications, particularly Excel and Word
• Attention to detail and accuracy in data entry and documentation
• Customer service orientation with a friendly and professional demeanor
• Eagerness to learn about the bearings and industrial components industry
• Ability to work effectively both independently and as part of a teamBasic understanding of sales processes and customer relationship management is preferred
• Reliability and commitment to meeting deadlines

What we offer

• Hands-on experience in sales operations and the bearings industry
• Mentorship from experienced sales professionals and coordinators
• Opportunity to develop transferable skills in customer service, administration, and sales support
• Collaborative work environment with a team of dedicated professionals
• Flexible working arrangements where possible to accommodate your schedule
• Full-time position with competitive internship remuneration
• Potential for future employment opportunities based on performance
• Access to on-site facilities at our Kapar location