Sales Supervisor - Growth & Customer Service Lead

Cotra Enterprises Sdn. Bhd.; Butterworth; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Two months bonus

Annual increments

EPF contribution

Car allowance

Job summary

Cotra Enterprises Sdn. Bhd. in Butterworth, Penang is seeking a Sales Supervisor to oversee daily sales activities, coordinate the team, and ensure exceptional customer service while hitting targets.

You will monitor performance, liaise with customers to capture needs, and report results to management. The role offers a competitive salary, two months bonus, annual increments, and allowances.

Qualifications

• 3+ years experience in modern and lower trade.
• Excellent customer service orientation and ability to build rapport with a diverse customer base.
• Strong communication and interpersonal skills.
• Independent, results-oriented and a strong team player.
• Must possess own car.

Responsibilities

• Monitor and analyse sales performance, identify areas for improvement and implement strategies to boost productivity and revenue.
• Liaise with customers to understand their needs and preferences.
• Provide regular reports on sales performance and customer feedback to management.

Skills

Customer service

Communication

Interpersonal skills

Own car

Job description

Cotra Enterprises Sdn. Bhd. in Butterworth, Penang is seeking a Sales Supervisor to oversee daily sales activities, coordinate the team, and ensure exceptional customer service while hitting targets.

You will monitor performance, liaise with customers to capture needs, and report results to management. The role offers a competitive salary, two months bonus, annual increments, and allowances.