Sales Supervisor

Carsome; Pasir Gudang; On-site; MYR 100,000 - 167,000; Full time

Benefits offered by this job

Medical and Hospitalisation Leave

Annual Leave

EPF

SOCSO

Job summary

Carsome is seeking a results-driven senior sales/branch management professional in Malaysia to lead the sales organization with a strong P&L mindset. You will oversee consultative customer relationships, drive regional sales objectives, and collaborate across teams to enhance profitability and customer experience.

The role requires 3+ years in management or business development within e-commerce/ automotive sectors, and 2+ years leading sales teams, with a proven track record of scaling

Qualifications

• 3 years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility.
• 2+ years of experience in leading (sales) teams in a dynamic environment.
• A strong track record of scaling and structuring full-scope sales organizations.
• Experience in dealing with external partners and B2C customers at all levels.
• Proven track record through above-average performance at individual and team level.
• A commercial mindset with excellent communication and sales skills.
• Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions.

Responsibilities

• Supporting/assisting the Branch Manager on:-
• Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions
• Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.
• Facilitate daily huddle to understand the Sales team's challenges and to provide direction/solutions
• Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals
• Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.
• Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.
• Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences
• Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales-centric efforts

Skills

Management experience

Business development

Sales leadership

P&L / performance responsibility

Team leadership

External partnerships

B2C sales

Data-driven decision making

Strong communication skills

Strategic thinking

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

3 years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility

2+ years of experience in leading (sales) teams in a dynamic environment

A strong track record of scaling and structuring full-scope sales organizations

Experience in dealing with external partners and B2C customers at all levels

Proven track record through above-average performance at individual and team level

A commercial mindset with excellent communication and sales skills

Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions

Requirement

• 3 years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility

• 2+ years of experience in leading (sales) teams in a dynamic environment

• A strong track record of scaling and structuring full-scope sales organizations

• Experience in dealing with external partners and B2C customers at all levels

• Proven track record through above-average performance at individual and team level

• A commercial mindset with excellent communication and sales skills

• Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions

Responsibility

• Supporting/assisting the Branch Manager on:-

• Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions

• Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.

• Facilitate daily huddle to understand the Sales team's challenges and to provide direction/solutions

• Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals

• Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.

• Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.

• Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences

• Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales-centric efforts

Benefits

• Medical and Hospitalisation Leave
• Annual Leave
• EPF
• SOCSO