Manager, Sales

Carsome; Pasir Gudang; On-site; MYR 112,000 - 201,000; Full time

Job summary

Jora Malaysia is seeking a capable Sales/Branch Manager to support the Branch Manager in achieving sales targets and delivering exceptional customer experiences across the district.

You will develop consultative relationships, drive customer loyalty, and lead a sales team to maximize profitability and performance. This role demands strategic thinking, data-driven decision making, and strong communication skills.

Qualifications

• 3 years of management/sales experience in a leading e-commerce/retail company with P&L and performance responsibility.
• 2+ years of experience in leading sales teams in a dynamic environment.
• Strong track record of scaling and structuring full-scope sales organizations.
• Experience in dealing with external partners and B2C customers at all levels.
• A commercial mindset with excellent communication and sales skills.
• Strategic thinker who uses data, logic, and instinct to identify problems and implement solutions.

Responsibilities

• Supporting/assisting the Branch Manager to achieve sales targets.
• Develop consultative relationships to ensure customer experience is at the forefront of decisions.
• Improve customer experience, retention, and profitability for the district.
• Facilitate daily huddles to understand challenges and provide direction/solutions.
• Implement quarterly, monthly, weekly, and daily strategies to achieve development, sales, and profitability goals.
• Evaluate customer experience using data and observations and drive improvements to build loyalty.
• Provide a framework and support for Retail Sales in vehicle sales management strategies.
• Establish execution of operation excellence to maximize acquisition and support of Retail Sales partners/customers.

Skills

Management experience

Sales leadership

Scaling sales orgs

Partner management

B2C experience

Commercial mindset

Strategic thinking

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

In this role you will support the Branch Manager to achieve sales target

Your Day-to-Day

Supporting/assisting the Branch Manager on:-

Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions

Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.

Facilitate daily huddle to understand the Sales team’s challenges and to provide direction/solutions

Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals

Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.

Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.

Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences

Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales‑centric efforts

Your Know-How

3 years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility

2+ years of experience in leading (sales) teams in a dynamic environment

A strong track record of scaling and structuring full-scope sales organizations

Experience in dealing with external partners and B2C customers at all levels

Proven track record through above-average performance at individual and team level

A commercial mindset with excellent communication and sales skills

Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions