Sales Representative (Mandarin Speaker)

Thong Guan Industries Berhad; Sungai Petani; On-site; MYR 45,000 - 78,000; Full time

Job summary

Thong Guan Industries Berhad in Malaysia is seeking a sales-focused professional to develop new business and nurture relationships with local customers. You will work with the Sales Manager and internal teams to understand customer needs, provide product solutions, and ensure orders are processed smoothly and shipments delivered on time.

The role requires 2–3 years of sales experience, preferably in plastic manufacturing or related industries, with Mandarin language ability and a proactive,

Qualifications

• Diploma or higher in Business, Marketing, or Sales.
• 2–3 years of sales experience is preferred.
• Background in plastics manufacturing or packaging is advantageous.
• Local sales / B2B experience is valued.
• Mandarin speakers are preferred to communicate with Mandarin-speaking customers.

Responsibilities

• Develop new business opportunities and maintain relationships with local customers.
• Identify potential customers through market research and industry networking.
• Promote and sell plastic products to customers in the local market.
• Understand customer needs and recommend suitable products.
• Handle inquiries, quotations, orders, and follow-ups.
• Coordinate with internal teams to ensure on-time deliveries.
• Visit customers to strengthen relationships and identify new sales opportunities.
• Monitor market trends and competitor activities to support growth.
• Achieve assigned sales targets and contribute to local sales growth.

Skills

Local sales / B2B sales

Mandarin language proficiency

Strong communication

Negotiation

Education

Diploma or Bachelor's degree in Business/Marketing/Sales or related field

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

4d ago , from Thong Guan Industries Berhad

This role is responsible for developing new business opportunities and maintaining strong relationships with existing customers within the local market. The position involves identifying potential customers, understanding market trends, handling customer inquiries, and providing suitable product solutions.

You will work closely with the Sales Manager and internal operation departments to ensure customer requirements are met, orders are processed smoothly, and shipments are delivered on time. The role also requires regular customer engagement and visits to strengthen business relationships and support sales growth.

Key Responsibilities

• Develop new business opportunities and maintain strong relationships with existing local customers.
• Identify and pursue potential customers through market research, sales leads, and industry networking.
• Promote and sell the company’splastic products and solutionsto customers in the local market.
• Understand customer requirements and recommend suitable products based on their needs.
• Handle customer inquiries, quotations, orders, and follow-ups professionally and promptly.
• Investigate customer complaints or issues, coordinate with relevant departments, and propose appropriate solutions.
• Work closely with the Sales Manager to resolve customer issues and ensure a high level of customer satisfaction.
• Prepare and maintain accurate sales reports, customer records, and sales performance updates.
• Coordinate with Production, Planning, Warehouse, Logistics, and other relevant departments to ensure orders and shipments are delivered on time.
• Monitor customer orders and follow up on delivery status to ensure smooth order fulfilment.
• Conduct customer visits when required to maintain strong business relationships and identify new sales opportunities.
• Monitor market trends, competitor activities, and customer requirements to support business development strategies.
• Achieve assigned sales targets and contribute to the overall growth of the local sales business.

About You

• Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, or Professional Degree inBusiness, Marketing, Sales, or a related field.
• Preferably with 2–3 years of experience in sales, preferably within the plastic manufacturing, packaging, FMCG, or related manufacturing industry.
• Candidates with abackground or existing experience in the plastic manufacturing industry are highly preferred.
• Experience inlocal sales / B2B saleswill be an added advantage.
• Mandarin speakers are preferredto communicate effectively with Mandarin-speaking customers and business partners.
• Passionate about sales and motivated to develop new business opportunities.
• Strong communication, negotiation, and interpersonal skills.
• Customer-oriented with good problem-solving and follow-up skills.
• Able to work independently as well as collaboratively with internal departments.
• Willing to travel for customer visits when required.
• Possess a valid driving licence and own transportation would be an added advantage.