Sales Representative

VR Solution; Puchong; On-site; MYR 28,000 - 42,000; Full time

Benefits offered by this job

EPF/SOCSO/EIS

Annual Leave

Medical Leave

Medical Claim

Commissions

Annual Bonus

Career progression

Job summary

Jora Malaysia is hiring for a customer service and sales support role in major shopping locations. Responsibilities include greeting customers, understanding needs, presenting products, processing orders, and following up with prospects.

Also duties cover showroom upkeep, promotions, admin tasks, and teamwork to reach monthly targets. The position involves rotating shifts and requires basic computer literacy, English and Malay language skills, and a pleasant, customer-focused attitude.

Qualifications

• Minimum SPM qualification.
• Able to speak English and Malay.
• Experience in retail, showroom or customer service preferred.
• Good communication and interpersonal skills.
• Basic computer literacy and teamwork.

Responsibilities

• Greet and welcome walk-in customers.
• Understand customer needs and recommend products.
• Provide product information, pricing and availability.
• Support sales orders and quotations.
• Follow up with potential customers.
• Maintain showroom cleanliness and presentation.
• Monitor inventory and report low stock.
• Handle calls and customer inquiries.
• Maintain customer records and assist in reports.
• Coordinate deliveries and installations when needed.
• Assist with filing and clerical tasks.
• Support in-store promotions and events.
• Distribute promotional materials to customers.
• Provide feedback on customer preferences and traffic.
• Collaborate with sales and marketing to hit targets.
• Support other departments when needed and attend trainings.

Skills

Retail experience

Customer service experience

Communication skills

Bilingual English Malay

MS Office

Education

SPM or equivalent

Tools

MS Office

Email

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Experience in retail, showroom, or customer service is preferred.

Good communication and interpersonal skills.

Basic computer literacy (MS Office, email).

Pleasant personality, customer-focused, and team-oriented.

Working Hours

10am - 10pm (Rotation Shift)

10am - 7pm (Rotation Shift)

1pm - 10pm (Rotation Shift)

Locations

Pavilion Bukit Jalil

The Gardens @ Midvalley

Requirement

• Minimum SPM

• Able to speak in English and Malay.

• Experience in retail, showroom, or customer service is preferred.

• Good communication and interpersonal skills.

• Basic computer literacy (MS Office, email).

• Pleasant personality, customer-focused, and team-oriented.

Working Hours

• 10am - 10pm (Rotation Shift)

• 10am - 7pm (Rotation Shift)

• 1pm - 10pm (Rotation Shift)

Locations

• Pavilion Bukit Jalil

• Bangsar Shopping Center

• The Gardens @ Midvalley

• Aeon Bukit Tinggi

• Pavilion Bukit Bintang (KL)

Responsibility

1. Customer Service & Sales Support

• Greet and welcome walk-in customers warmly.

• Assist customers by understanding their needs and recommending suitable products.

• Provide product information, pricing, and availability.

• Support the sales team in processing sales orders and quotations.

• Follow up with potential customers as directed by the sales team.

2. Showroom Maintenance

• Ensure the showroom is clean, organized, and presentable at all times.

• Monitor product inventory and report low stock to the relevant department.

3. Administrative Duties

• Handle incoming calls and attend to customer inquiries.

• Maintain accurate customer records and assist in preparing sales reports.

• Assist in coordinating deliveries and installations when necessary.

• Help with filing, documentation, and basic clerical tasks.

4. Marketing & Promotional Support

• Support in the setup and execution of in-store promotions or events.

• Distribute promotional materials to customers when required.

• Provide feedback on customer preferences and showroom traffic.

5. Team Collaboration

• Work closely with the sales and marketing teams to achieve monthly targets.

• Support other departments when needed (e.g., inventory, logistics).

• Participate in staff meetings and training sessions.

Benefits

• EPF, SOCSO, EIS, PCB
• Annual Leave
• Medical Leave
• Medical Claim
• Commissions
• Annual Increment
• Annual Bonus
• Career advancement opportunities to managerial roles.
• Salary will be based on the candidate’s skills, work experience, and ability to work independently.