Sales Promoter (Consumer Electronic) @ Simpang Ampat Penang

Calibre Events Solutions Sdn Bhd; Simpang Ampat; On-site; MYR 28,000 - 39,000; Full time

Job summary

Calibre Events Solutions Sdn Bhd is seeking a friendly Sales Promoter to engage customers on the shop floor, demonstrate consumer electronics, and provide expert product recommendations. You will work closely with the team to meet sales targets, maintain attractive displays, and process transactions accurately using POS systems, while staying informed about new product releases and promotions.

Fluent Malay and English, with a positive attitude and the ability to work weekends, are required to

Qualifications

• Proven experience in customer-facing retail roles in consumer electronics or retail.
• Strong sales skills with ability to meet or exceed targets.
• Excellent product knowledge or ability to quickly learn product specifications.
• Outstanding communication and interpersonal skills for engaging customers.
• Friendly, approachable demeanour with passion for customer service.
• Able to work independently and in a team in a fast-paced retail environment.
• Physical ability to stand for extended periods and handle displays.
• Willingness to work retail hours, weekends, and public holidays.
• Basic numeracy and familiarity with POS systems.
• Fluency in Malay and English; additional languages are advantageous.

Responsibilities

• Actively promote and demonstrate consumer electronic products to customers on the shop floor
• Provide expert product knowledge and recommendations to help customers make informed purchasing decisions
• Achieve and exceed monthly sales targets and key performance indicators
• Engage with customers in a friendly and professional manner, addressing their queries and concerns promptly
• Maintain an attractive and well-organised product display area
• Process sales transactions accurately and efficiently using point-of-sale systems
• Conduct product training sessions to educate customers about features, benefits and usage
• Collaborate with team members and management to ensure a seamless shopping experience
• Keep up-to-date with the latest product releases, promotions and pricing information
• Report daily sales performance and provide feedback on customer preferences and market trends

Skills

Sales experience

Customer service

Product knowledge

POS systems

Retail environment

Communication

Tools

Retail POS systems

Job description

Actively promote and demonstrate consumer electronic products to customers on the shop floor

Provide expert product knowledge and recommendations to help customers make informed purchasing decisions

Achieve and exceed monthly sales targets and key performance indicators

Engage with customers in a friendly and professional manner, addressing their queries and concerns promptly

Maintain an attractive and well-organised product display area

Process sales transactions accurately and efficiently using point-of-sale systems

Conduct product training sessions to educate customers about features, benefits and usage

Collaborate with team members and management to ensure a seamless shopping experience

Keep up-to-date with the latest product releases, promotions and pricing information

Report daily sales performance and provide feedback on customer preferences and market trends

What we're looking for

Proven experience as a Sales Promoter, Sales Assistant or in a similar customer-facing retail role within the consumer electronics or retail sector

Strong sales skills with a demonstrated ability to meet or exceed sales targets

Excellent product knowledge or the ability to quickly learn about consumer electronic products and specifications

Outstanding communication and interpersonal skills with the ability to engage customers effectively

A friendly, approachable demeanour and genuine passion for customer service

Ability to work well independently and as part of a team in a fast-paced retail environment

Physical ability to stand for extended periods and perform manual tasks such as handling products and rearranging displays

Flexibility to work retail hours, including weekends and public holidays as required

Basic numeracy skills and familiarity with point-of-sale systems or similar retail technology

Fluency in Malay and English; additional languages are advantageous