Sales Operations Specialist

Worldgate Express Services Sdn Bhd; Selangor; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

EPF

SOCSO

Medical Leave

Compassionate Leave

Additional Annual Leave

Training Provided

EIS

Job summary

Worldgate Express Services Sdn Bhd – Puchong New Village invites applications for an entry-level Sales/Operations role. You will handle inquiries, quotations, orders and vendor liaison to support growth in a fast-paced logistics environment.

Fresh graduates are welcome; strong English and Bahasa Malaysia, good communication, and proficiency in MS Office are preferred. Own transport is a plus; training provided and career development opportunities are available.

Qualifications

• Relevant experience in sales, retail, business operations, purchasing, administration or customer service.
• Fresh graduates with a positive attitude and willingness to learn are encouraged to apply.
• Good communication and interpersonal skills.
• Good negotiation and coordination skills.
• Able to communicate effectively in English and Bahasa Malaysia.
• Proficient in Microsoft Office, particularly Excel, Word and Outlook.
• Well-organised, responsible and able to follow up on tasks independently.
• Able to multitask and work in a fast-paced environment.
• Detail-oriented with good problem-solving skills.
• Possess own transport and a valid driving licence will be an advantage.

Responsibilities

• Handle and follow up on sales enquiries, quotations, orders and customer requirements.
• Develop and maintain good relationships with existing and potential customers.
• Support sales and marketing activities, promotions and other business development initiatives.
• Source, evaluate and liaise with vendors/suppliers for products, pricing and availability.
• Compare vendor quotations and assist in negotiating pricing and commercial terms.
• Coordinate daily operations, including customer orders, purchasing, delivery arrangements and order fulfilment.
• Liaise with suppliers, customers and internal teams to ensure orders are completed accurately and on time.
• Monitor order status and resolve operational issues when required.
• Follow up with customers on outstanding payments and payment status.
• Assist in preparing billing information, invoices and supporting documents.
• Maintain proper records of sales, purchases, payments and operational documents.
• Prepare basic sales and operational reports for management.
• Perform other duties and ad-hoc assignments as required by Management.

Skills

Sales experience

Customer service

Strong communication

Interpersonal skills

Negotiation

Time management

MS Office

English

Bahasa Malaysia

Organised

Tools

Excel

Word

Outlook

Job description

Worldgate Express Services Sdn Bhd – Puchong New Village invites applications for an entry-level Sales/Operations role. You will handle inquiries, quotations, orders and vendor liaison to support growth in a fast-paced logistics environment.

Fresh graduates are welcome; strong English and Bahasa Malaysia, good communication, and proficiency in MS Office are preferred. Own transport is a plus; training provided and career development opportunities are available.