Sales Operations Administrator

Private Advertiser; Batu Kawan; On-site; MYR 56,000 - 89,000; Full time

Job summary

Private Advertiser in Malaysia is seeking a Sales Administration professional to manage order processing in SAP and CRM from order creation through invoicing, ensuring accurate data and timely handovers to the Order Desk.

You will prepare confirmations, down-payment invoices, export and VAT documentation, and LC requests, while coordinating with Sales Managers and cross-functional teams to maintain data integrity and deliver smooth sales operations.

Qualifications

• A business qualification with at least 3 years of relevant experience.
• Hands-on experience with SAP SD, CRM systems, and Microsoft Office.
• Knowledge of international sales processes, including export and VAT.
• Excellent English communication with customer-focused mindset.
• Strong organizational, problem-solving, and multitasking abilities with a collaborative approach.

Responsibilities

• Manage sales order processing in SAP and CRM from order creation to invoicing.
• Prepare order confirmations, down-payment invoices, trade finance docs, and LC requests.
• Communicate with customers and support payment follow-up until first down payment.
• Maintain customer master data, credit information, and portal administration.
• Collaborate with Sales Managers and cross-functional teams to ensure smooth orders.

Skills

English communication

Customer service mindset

Organizational skills

Multitasking

Problem solving

Collaboration

Education

Business qualification

Tools

SAP SD

CRM systems

Microsoft Office

Job description

Manage sales order processing in SAP and CRM, from order creation through initial invoicing and handover to the Order Desk.

Prepare order confirmations, down-payment invoices, trade finance documentation, and letter of credit requests.

Communicate with customers and support payment follow-up until the first down payment is received.

Maintain customer master data, credit information, and support customer portal administration.

Partner with Sales Managers and cross-functional teams to ensure accurate order management and smooth sales operations.

What you bring

A business qualification with at least 3 years of experience in sales administration, order management, or sales operations.

Strong hands-on experience with SAP (preferably SAP SD), CRM systems, and Microsoft Office applications.

Knowledge of international sales processes, including export and VAT regulations.

Excellent English communication skills with a customer-focused and service-oriented mindset.

Strong organizational, problem-solving, and multitasking abilities, with a proactive and collaborative approach to work.

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Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Do you have experience using SAP Applications? How much notice are you required to give your current employer?

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