Sales Merchandiser Executive

PETOUR MALAYSIA SDN BHD

Johor Bahru

On-site

MYR 22,000 - 47,000

Full time

6 days ago

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Benefits offered by this job

BYOP - Bring Your Own Pet: Free pet食品

Employee Travel - Exchange Program

Job summary

PETOUR MALAYSIA Sdn Bhd is seeking a proactive field sales and merchandising professional to grow our pet products network across Malaysia. You will visit pet shops and retail outlets, promote products, build lasting customer relationships, and support full sales cycles from enquiry to payment.

Ideal candidates are outgoing, fluent in Bahasa Malaysia with good English, and willing to travel. Training is provided, and owning a vehicle is a plus for frequent field visits.

Qualifications

No prior experience required – fresh graduates welcome; training provided.
Minimum SPM or Diploma in Marketing, Business, Sales, Retail Management, or related field.
Experience in sales, merchandising, retail, promoter, roadshow, telemarketing, customer service, or field sales is an added advantage.
Experience in pet FMCG/retail industry is a plus.
Good communication and interpersonal skills; Bahasa Malaysia fluent with English/Mandarin an added advantage.
Own transport with valid driving licence; able to travel frequently.

Responsibilities

Visit pet shops, retail outlets, and potential customers to identify new business opportunities.
Promote Petour products to shop owners and retail customers; maintain relationships.
Handle enquiries, quotations, orders, deliveries, and payments; secure repeat orders.
Negotiate and close sales; achieve individual and company targets.
Monitor payments and assist with collections; provide after-sales service.
Ensure planograms are followed and products are well displayed and stocked.
Conduct regular outlet visits to check placement, pricing tags, stock, and promos.
Coordinate with store personnel for timely replenishment; minimize stockouts/overstocks.
Set up promotional displays and educate staff on promotions and product features.
Monitor competitors, sales performance, and opportunities within each outlet.
Prepare sales, merchandising, and stock reports with photos for management review.

Skills

Communication skills

Bahasa Malaysia proficiency

Outgoing personality

Sales acumen

Customer relationship

Willingness to travel

Self-motivation

Independent working

Education

SPM / Diploma in Marketing, Business, Sales, Retail Management or related field

Job description

Visit pet shops, retail outlets, and potential customers regularly to identify new business opportunities.

Introduce and promote Petour products to pet shop owners and retail customers.

Develop and maintain strong relationships with existing and potential customers.

Follow up on customer enquiries, quotations, orders, deliveries, and payments.

Follow up with existing customers to secure repeat orders.

Negotiate and close sales orders to achieve individual and company sales targets.

Monitor customer payments and assist with collection follow-ups.

Provide after-sales service and resolve customer issues professionally.

Identify opportunities to increase sales and expand the customer base.

Ensure all Petour products are properly displayed, well-stocked, and arranged according to the required planogram across retail outlets.

Conduct regular outlet visits to check product placement, shelf condition, price tags, stock levels, and promotional materials.

Monitor product availability and stock movement at outlet level.

Coordinate with store personnel to ensure timely replenishment and minimize out-of-stock or overstock situations.

Set up promotional displays and ensure proper visibility of in-store campaigns.

Educate store staff on current promotions, product features, and key selling points.

Monitor competitors’ products, pricing, promotions, and merchandising activities.

Monitor sales performance and identify growth opportunities within each outlet.

Maintain accurate records of customer visits, orders, sales activities, stock movement, and outlet conditions.

Prepare regular sales, merchandising, and stock reports with photos for management review.

Provide feedback and recommendations to improve sales, product visibility, and outlet performance.

Perform other sales and merchandising duties as assigned by management.

Job Requirements

No prior experience required – fresh graduates and candidates with no sales or merchandising experience are welcome to apply.

Training will be provided.

Minimum SPM / Diploma in Marketing, Business, Sales, Retail Management, or a related field.

Experience in sales, merchandising, retail, promoter, roadshow, telemarketing, customer service, or field sales is an added advantage.

Experience in the pet industry or FMCG/retail industry is a plus.

Good communication and interpersonal skills.

Good communication skills in Bahasa Malaysia; English & Mandarin is an added advantage.

Confident, outgoing, and comfortable approaching new customers.

Strong willingness to learn, sell, and achieve targets.

Self-motivated and able to work independently with minimal supervision.

Comfortable with outdoor fieldwork and frequent travelling.

Passionate about pets and the pet care industry is a plus.

Possess own transport and a valid driving licence.

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
Do you have Sales Negotiation experience?
How would you rate your Bahasa Malaysia language skills?

FMCG Manufacturing 11-50 employees

Petour, a company based in Singapore, is dedicated to offering high-quality, nutritious food for cats, designed to meet their natural instincts and health needs. With operations now in Vietnam, Thailand, Indonesia, Malaysia, Philippines and now expanding into US market. The total group talents has grown to more than 200 pax!

Petour continues to expand its reach, providing innovative, premium products that balance taste, convenience, and functionality for a healthy and happy pet life.

Join us to embrace our dynamic startup culture with a young, fun, and dedicated team. Drawing from diverse international backgrounds, we passionately innovate pet nutrition for a healthier and happier life!

Petour continues to expand its reach, providing innovative, premium products that balance taste, convenience, and functionality for a healthy and happy pet life.