Sales Manager (Work in Singapore)

Aureus Group Pte Ltd; Kuala Lumpur; On-site; MYR 183,000 - 251,000; Full time

Job summary

Aureus Group Pte Ltd is seeking a Centre Manager to actively support the overall success of the Aureus centre under their purview. Working with the Divisional Head of Growth, you will execute sales strategies and systems to drive business and revenue growth, elevate customer satisfaction, and enhance employee engagement across the centres.

The role involves driving scalable sales initiatives, overseeing daily operations, delivering training, mentoring staff, and coordinating events and marketing

Qualifications

• Bachelor's or Master's degree required.
• 4+ years in related field and 2+ years in management.
• Strong verbal and written communication skills.

Responsibilities

• Drive sales and event management, oversee day-to-day operations and staff mentoring.
• Coordinate training programs and develop initiatives to enhance customer and employee satisfaction.
• Lead marketing campaigns and cross-functional collaboration to maximise centre growth.
• Maintain a positive workplace culture aligned with company values and ethical practices.

Skills

Sales

Leadership

Communication

Event management

Education

Bachelor's or Master's degree

Job description

Compensation: $4000 monthly + monthly incentives up to $1,500

(RM 12, 688 basic + monthly incentives up to 4758)

Main Requirement: Bachelor's Degree or Master's Degree

Mission of the Position:

The primary mission for the Centre Manager is to actively support and contribute to the over all success of the Aureus centre under their purview. Working directly with the Divisional Head ofGrowth, the Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving notable business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The CentreManager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Job Responsibilities

Performance Enhancement and Feedback - Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.

Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.

Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets

Workplace Culture and Etiquette - Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.

Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.

Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.

Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.

Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.

Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

The applicant should have a minimum of 4 years of experience in the related field and at least 2 years in a managerial-level position.

The successful applicant must be flexible and available to work on weekends.

We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.

Strong verbal and written communication skills are essential for effective collaboration and leadership.

Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre

The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

We prioritize candidates who are energetic, ambitious, and thrive in a fast-paced, target-driven environment. We are looking for individuals who can deliver results and bring enthusiasm to the team.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Education, Training & Professional Development 101-1,000 employees

About the Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

About the Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.