Sales Manager, PF

RHB Banking Group; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

RHB Banking Group is looking for a proactive individual in Kuala Lumpur to lead sales management. The ideal candidate will develop and implement business plans aimed at maximizing sales, guiding sales staff, and ensuring compliance with bank policies.

Qualifications include a diploma or degree and experience in managing sales teams. A solid understanding of sales operations and banking products is essential to succeed in this role.

Qualifications

• Must hold a diploma or degree in relevant fields.
• Understanding of sales operations and banking products is necessary.
• Experience managing sales teams is required.

Responsibilities

• Develop and manage a business plan to achieve sales targets.
• Establish sales targets for staff and ensure they are met.
• Motivate and coach sales staff for optimum performance.
• Ensure compliance with bank policies and procedures.
• Anticipate customer needs to enhance service quality.

Skills

Sales management

Customer service

Coaching and mentoring

Business planning

Education

Diploma or Degree

Job description

Key Responsibilities

Strategy & Planning

• Develop, implement and manage business plan to maximize sales and achieve target & business KPIs

Sales Management

• Establish and ensure sales targets are met by all staffs
• Personally solicit and drive sales to ensure team overall objectives/sales are maximized
• Motivate, guide and coach sales staff
• Jointly develop and plan for marketing and sales campaigns
• Leverage on community relationships to maximize sales
• Develop and maintain a network of local business contacts

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Oversight on code of ethics of ASM/SC PF of sales process and activities

Staff Management

• Jointly plan for recruitment and retention of sales personnel
• Motivate, coaching and mentoring sales personnel for peak performance

Customer Service Management

• Anticipates customers' needs to deliver quality service, customer experience and ensure customer satisfaction and loyalty

Requirements

• Diploma or Degree holder
• Basic understanding of sales operation and banking products
• Experience in sales management and leading sales team