Sales Consultant, PF

RHB Banking Group; Pahang; On-site; MYR 40,000 - 67,000; Full time

Job summary

RHB Banking Group in Malaysia is seeking a sales-focused professional to promote Personal Financing (PF) products and drive KPIs. You will plan proactive sales strategies, set appointments, and engage new-to-bank customers to grow the PF book.

The role requires a Bachelor degree and at least 1 year of sales and customer service experience, with a strong motivation to excel and the ability to work with minimal supervision.

Qualifications

• Bachelor degree in any related field.
• Minimum 1 year of sales and customer service experience.
• Have the relevant licenses for the portfolio.
• Highly motivated with a winning attitude and the ability to work with minimal supervision.

Responsibilities

• Solicit and promote sales of PF products.
• Achieve individual sales targets and contribute towards to achievement of Group targets.
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads.
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers.
• Cross selling of other retail banking products such as ASB, PF-i, Credit cards etc.
• Ensure high standard of customer experience in line with the quality and standards set by the Bank.
• Ensure compliance to the policies and procedures set by the Bank.
• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank.

Skills

Sales

Customer service

Communication

Self-motivation

Education

Bachelor Degree - Any related field

Job description

Primary Objective

• Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs

Key Responsibilities

Sales

• Solicit and promote sales of PF products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, PF-i, Credit cards etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results