Sales Manager (Mandarin Speaker)

Fairview International School; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Fairview International School in Malaysia is seeking a Sales Manager who will lead enrollment growth by directing the sales function, aligning with marketing and admissions, and engaging families locally and internationally to promote the IB program. You will build a high-performing sales team, develop proactive outreach, track leads, and nurture relationships with prospective parents.

Fluency in English and Mandarin is required; IB knowledge is a plus.

Qualifications

• Proven track record in sales, preferably in education or related field.
• Strong interpersonal and communication skills for relationship building.
• Experience leading and mentoring a sales team.
• Strategic thinker with organizational and planning skills.
• IB knowledge is a plus but not required.
• Able to thrive in a fast-paced environment.
• Analytical skills to track sales performance.
• Proficiency with CRM systems and MS Office.
• Fluent in English and Mandarin (additional languages a plus).

Responsibilities

• Lead the sales strategy to increase enrollments in line with FIS vision and mission.
• Drive sales initiatives attracting local and international students.
• Build and nurture relationships with prospective families through enrollment.
• Collaborate with marketing to align campaigns and improve lead generation.
• Implement proactive strategies to convert inquiries into confirmed enrollments.
• Develop and track referral programs and word-of-mouth marketing.
• Lead, mentor, and develop the sales team to meet targets.
• Foster a culture of high performance and accountability.

Skills

Sales leadership

Customer relationship

Strategic planning

Mentoring

Market analysis

CRM proficiency

MS Office

English & Mandarin

Tools

CRM systems

Microsoft Office

Job description

Job Title: Sales Manager (Mandarin Speaker)

Location: Fairview International School, Malaysia

Job Type: Full-time

About Us:

Fairview International School (FIS) is not just an educational institution; we are a beacon of change. As Malaysia’s top IB school, recognized as the \"Top IB School in Malaysia\" and one of the \"Top 100 IB Schools in the World\" for five consecutive years, we strive to make high-quality IB education accessible to everyone. We believe every child deserves the best education, not just those who can afford it. Our global impact and forward-thinking environment make us a unique place to grow professionally and personally.

Why Join Us?

• Innovative Environment: Be part of a forward-thinking team that’s revolutionizing education.
• Global Impact: Work with an international team and make a real difference.
• Career Growth: Kickstart or advance your career with continuous professional development.

Primary Objective:

As the Sales Manager at Fairview International School, you will lead the sales function to expand our student base while ensuring that all sales activities align with our mission of delivering a top-tier International Baccalaureate (IB) education. This role involves proactive customer engagement, strategic sales planning, and collaboration with both marketing and admissions teams to drive enrollment growth and student success.

Key Responsibilities:

Lead the Sales Strategy:

• Develop and implement a comprehensive sales strategy to increase student enrollments in line with Fairview’s vision and mission.
• Drive the execution of sales initiatives that attract both local and international students.

Customer Relationship Management:

• Build and nurture strong relationships with prospective families, guiding them through the entire enrollment process and ensuring a positive, seamless experience.
• Regularly engage with both local and international communities to enhance awareness and generate interest in Fairview’s offerings.

Collaboration with Marketing:

• Partner with the marketing team to ensure alignment between sales and marketing efforts, optimizing campaigns to drive lead generation.
• Provide insights and feedback on lead quality to refine and improve outreach efforts.
• Implement proactive strategies to convert inquiries into confirmed enrollments through personalized follow-ups, school tours, and effective communication of success stories.
• Develop and track referral programs and word-of-mouth marketing efforts to enhance enrollment rates.
• Lead, mentor, and develop the sales team to achieve their individual and collective sales targets.
• Foster a culture of high performance, goal-setting, and accountability within the sales team.

Market Research and Analysis:

• Monitor market trends, competitor activities, and industry developments to keep Fairview at the forefront of educational offerings.
• Utilize market data to refine sales strategies, ensuring competitiveness and innovation.

Skills and Qualifications:

• Proven track record in sales, ideally within the education sector or a related field.
• Strong interpersonal and communication skills with the ability to build and maintain relationships.
• Experience in leading and mentoring a sales team.
• Strategic thinker with excellent organizational and planning skills.
• Knowledge of the International Baccalaureate (IB) curriculum is preferred but not essential.
• Ability to thrive in a fast-paced, dynamic environment.
• Strong analytical skills to track and assess sales performance.
• Proficiency with CRM systems and Microsoft Office Suite.
• Fluent in English and Mandarin (additional languages are a plus).