Sales Manager (Kota Kinabalu)

Rentokil Initial plc; West Coast Division; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Base salary and incentives

Transportation allowance

Medical plans

Insurance coverage

Retirement benefits

Staff purchase plans

Mobile phone and tools

Job summary

Rentokil Initial Kota Kinabalu seeks a dynamic Sales Manager to lead a high-performing team in Sabah. You will coach in the field, translate strategy into actionable sales plans, and drive revenue through new business, client retention, and effective cross-selling.

Expect hands-on leadership, on-site client visits, collaboration with service and operations, and accountability for daily activities in the CRM. If you’re a motivated leader with 5+ years in sales management, this is your career path.

Qualifications

• At least 5 years of sales management or supervisory experience.
• Diploma or Degree in any field.
• Valid driver’s license and own vehicle.
• Malaysian citizen or hold relevant resident status.
• Willing to work outdoors and travel as needed.

Responsibilities

• Mentor and develop a field-based sales team.
• Inspire and translate company strategy into a clear sales plan.
• Drive top-line revenue through new business, client retention and cross-selling.
• Visit key clients to understand needs and deliver service that delights.
• Coordinate with service and operations to resolve issues and ensure smooth handover to operations.
• Lead negotiations and close major deals; ensure proper handover to operations.
• Keep daily activities updated in the CRM and monitor performance.

Skills

Leadership

Team leadership

Data-driven

Networking

Field-ready

Education

Diploma or Degree in any field

Tools

CRM software

Job description

Are you a natural leader who thrives on coaching others to victory?

Join the Global Leader, Right Here in Malaysia

For over 50 years, Rentokil Initial has been the brand Malaysians trust. We are the premier name in the pest control and hygiene services industry, dedicated to protecting people, enhancing lives, and preserving our planet.

As our presence expands across 11 major cities nationwide, we are looking for a passionate and dynamic Sales Manager to lead the charge. If you are a motivated "player-coach" who loves to build and inspire a high-performing team, this is your opportunity

How You'll Make an Impact

1. Team Leadership & Coaching:

• Mentor & Develop: Act as a true "player-coach," spending significant time in the field to provide real-time coaching, feedback and support.
• Inspire & Align: Lead high-energy team meetings, translating company strategy into a clear, actionable sales plan.
• Drive Performance: Develop your team into sales superstars, managing their activity, pipeline, and skill gaps to ensure success.

2. Strategic Growth & Revenue:

• Own Your Market: Take full accountability for the branch's top-line revenue, driving new business acquisition, client retention, price increases, and cross-selling opportunities.
• Be a Data-Driven Strategist: Use sales data to review pipelines, identify winning strategies, and forecast accurately.
• Become the Market Expert: Keep a pulse on market trends and competitors, sharpening our unique selling propositions.

3. Customer & Operational Excellence:

• Champion Customer Relationships: Personally visit key clients to understand their needs, gather feedback, and ensure we are delivering service that delights.
• Act as the Key Problem-Solver: Be the central point of contact for complex service issues. You will be hands-on, liaising directly with clients and internal departments (like Service and Operations) to manage challenges and see them through to a successful resolution.
• Quarterback Major Deals: Guide your team in coordinating, negotiating, and closing complex contracts, ensuring a smooth handover to operations.
• Be Hands-On: Be agile and ready to conduct on-site inspections (yes, sometimes under the sun!) to support your team and secure new business.
• Drive Accountability: Take responsibility by ensuring your team's daily sales activities are accurately and promptly updated in our system.
• Collaborate to Win: Work closely with service and finance teams to ensure a seamless customer experience, including assisting with collections.

What It Takes to Succeed:

• A "Leader-Coach" Mentality: Dynamic, results-oriented, and believes in building people up. You excel at fostering teamwork and positive energy.
• Proven Leadership: At least 5 years of successful sales management or supervisory experience. A Diploma or Degree in any field is a plus.
• Data-Driven & Analytical: Use data to make decisions, manage performance, and coach your team effectively.
• A Master Networker: Natural talent for building and maintaining strong, trust-based customer relationships.
• Resilient & Autonomous: Self-starter who thrives on challenges and can work independently to get the job done.
• Field-Ready: Comfortable working outdoors, conducting on-site visits, and leading from the front.
• The Essentials: Must possess a valid driver's license, own vehicle and a Malaysian citizen or hold relevant resident status.

Why You'll Love Working With Us

We invest in our people. We offer a competitive package and a culture of success.

• Attractive Compensation: Base salary and sales incentives.
• Travel Support: Transportation allowance and fuel card.
• Total Wellness: Comprehensive medical, specialist, dental, and optical plans.
• Peace of Mind: Full coverage for Surgical & Hospitalization, Term Life, and Personal Accident insurance.
• Future-Proofing: Additional retirement benefits to secure your future.
• The Perks: Staff purchase plans, a mobile phone, and all the smart tools you need to succeed.

Ready to Make an Impact?

You won’t be starting from scratch. You'll join a high-energy, competitive team that is laser-focused on results. We provide extensive product training and hands-on support from our in-house specialists.

This is more than a job. It's a career with the industry leader.

Location:

Rentokil Initial Kota Kinabalu, DBKK No 37, Lot 19, Kuala Neutron, Neutron Riverside, Jalan Tuaran Bypass, 88450 Kota Kinabalu, Sabah.