Sales Manager (KLSO)

Swiss-Garden International Hotels, Resorts & Inns (A member of OSK Group); Kuala Lumpur; On-site; MYR 55,000 - 75,000; Full time

Job summary

Swiss-Garden International Hotels, Resorts & Inns invites a results-driven sales professional to join our marketing team in Malaysia. You will drive sales targets, expand market coverage, and manage key accounts across travel agents and tour operators, delivering exceptional service to maintain business relationships.

The role requires a Diploma in Marketing or related field with 4–6 years in hotel sales and telemarketing, plus proven achievement in sales, strong interpersonal and communication

Qualifications

• Diploma in Marketing or related.
• Minimum 4‑6 years working experience in sales and telemarketing in hotel industry.
• Proven track record of achievement in sales.
• Dynamic, dedicated, independent and a team player.
• Excellent interpersonal & communication skills.
• Possess valid driving license and own transport.

Responsibilities

• Sales Targets - To achieve sales targets allocated by Director of Sales & Marketing.
• Market Coverage - To effectively cover the market according to territory and types of customers allocated, namely Travel Agents, Tour Agencies etc.
• Sales Calls - To conduct personal sales calls to a minimum of six companies each day in order to establish and maintain a strong base of accounts. In addition, to make telephone calls to at least five (5) clients each day to maintain contract, in the morning before going out and in the evening after returning from field work.
• Customer Rapport - To build strong rapport with key accounts and provide efficient service to maintain business support.
• Sales Reports - To ensure reports requested by Director of Sales & Marketing are properly prepared and submitted on time.
• Quotation & Follow‑Up - To ensure quotations for customers enquiries are prepared and sent promptly and follow-up accordingly to close the sale.
• Others - To assist Director of Sales & Marketing in work related to Sales & Marketing when requested. Work delegated must be handled independently and efficiently until completion.

Skills

Sales

Telemarketing

Hotel industry

Interpersonal skills

Communication

Education

Diploma in Marketing or related

Job description

To be eligible for this role, you will require:

Diploma in Marketing or related.

Minimum 4‑6 years working experience in sales and telemarketing in hotel industry.

Proven track record of achievement in sales.

Dynamic, dedicated, independent and a team player.

Excellent interpersonal & communication skills.

Possess valid driving license and own transport.

Your Tasks & Responsibilities will be :

• Sales Targets - To achieve sales targets allocated by Director of Sales & Marketing.
• Market Coverage - To effectively cover the market according to territory and types of customers allocated, namely Travel Agents, Tour Agencies etc.
• Sales Calls - To conduct personal sales calls to a minimum of six companies each day in order to establish and maintain a strong base of accounts. In addition, to make telephone calls to at least five (5) clients each day to maintain contract, in the morning before going out and in the evening after returning from field work.
• Customer Rapport - To build strong rapport with key accounts and provide efficient service to maintain business support.
• Sales Reports - To ensure reports requested by Director of Sales & Marketing are properly prepared and submitted on time.
• Quotation & Follow‑Up - To ensure quotations for customers enquiries are prepared and sent promptly and follow‑up accordingly to close the sale.
• Others - To assist Director of Sales & Marketing in work related to Sales & Marketing when requested. Work delegated must be handled independently and efficiently until completion.

Proficiency in Mandarin is an added advantage.

Experience in Sales & Marketing in the Hotel Industry is an added advantage.

Hotel & Accommodation Services 11‑50 employees

Swiss‑Garden International Hotels, Resorts & Inns is a home‑grown hospitality brand under the OSK Group, a conglomerate with diversified business interests in property development, construction and financial services.

Established in 1991, we manage and operate a portfolio of hospitality properties, with a combined room inventory of over 1,900 guestrooms and an award‑winning 18‑hole golf course.

Ideally located, our contemporary‑style hotels provide exquisite culinary experiences, team building programs, beach weddings and MICE facilities cater up to 1,000 guests.

Our brand exudes warm hospitality with a quest to attain service excellence. Find out more about us at www.swissgarden.com.

Swiss‑Garden International Hotels, Resorts & Inns is a home‑grown hospitality brand under the OSK Group, a conglomerate with diversified business interests in property development, construction and financial services.

Established in 1991, we manage and operate a portfolio of hospitality properties, with a combined room inventory of over 1,900 guestrooms and an award‑winning 18‑hole golf course.

Ideally located, our contemporary‑style hotels provide exquisite culinary experiences, team building programs, beach weddings and MICE facilities cater up to 1,000 guests.

Our brand exudes warm hospitality with a quest to attain service excellence. Find out more about us at www.swissgarden.com.