Sales Manager

The Zenith Hotel; Kuantan; On-site; MYR 360,000 - 420,000; Full time

Job summary

The Zenith Hotel seeks an experienced sales professional to lead hotel sales efforts in Malaysia, particularly for corporate, clubs, government sectors, and embassies. You will drive growth by closing high-value deals and coordinating Banquet Event Orders with strong client relations.

Requirements include a degree in Hospitality/ Tourism/ Hotel Management/ Marketing and at least 5 years in Sales & Marketing within the hotel industry, with fluency in English and Bahasa Malaysia.

Qualifications

• Degree in Hospitality / Tourism / Hotel Management / Marketing is required.
• Minimum 5 years in Sales & Marketing, preferably in the hotel industry.
• Excellent communication skills in English and Bahasa Malaysia; strong written skills.

Responsibilities

• Manage a team, delegate tasks, and implement business strategies to high performance standards.
• Achieve sales targets set by Hotel Manager across corporate, clubs, government and embassies.
• Develop new business opportunities and convert leads into revenue.
• Uncover banquet leads and coordinate end-to-end events from planning to post-event follow-up.
• Analyze sales data to identify improvements and effective strategies.
• Represent the company in sales events and maintain client relationships.

Skills

Communication skills

Team leadership

Targeted selling

Customer relations

Written English & Bahasa Malaysia

Education

Degree in Hospitality / Tourism / Hotel Management / Marketing

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

To possess excellent communication skills in customer relations, be aggressive in targeting new business and exceed established goals for their market segment and to develop new clientele for boosting hotel sales.

Key Responsibilities:

Ability in managing team in delegating tasks and ensures to perform effectively in implementing business strategies in set of high performance standards and pursue agreed goals.

To achieve sales targets allocated by Hotel Manager effectively cover the market according to territory and types of customers allocated by Hotel Manager, namely corporate clients, clubs and association, government, semi-government, embassies, and et cetera

Develop and identify new business opportunity as expected to achieve a conversion target sales leads into actual business revenues.

To uncover leads for Banquet Event Order (B.E.O) involved in managing and coordinating all aspect of banquet events from planning to execute and post event follow up.

Analyzing sales data and trends to identify areas for improvement and effective sales strategies.

Building and maintain a strong relationship with client and be as a representing the company in sales-related events and meeting.

Develop and ensuring that in-house and corporate promotional initiatives are carried through professionally and participate in sales blitz according to guideline set by Hotel Manager.

Key Competency:

Must be able to handle complex business opportunities.

Responsible for driving customer loyalty by delivering services excellence throughout each customer experience.

Willing to work in a flexible schedule in order to accomplish all responsibilities and tasks.

Pleasant attitude, committed, responsible, performance driven and keen to develop a long career in hotel industry.

Requirements:

Possess at least Degree in Hospitality / Tourism / Hotel Management / Marketing or equivalent.

Min 5 years working experience and well knowledge in Sales & Marketing Division preferably in the Hotel Industry. Candidate with an existing corporate client database would be an added advantage.

Experienced in closing sales above RM 400,000.00.

Computer literate and possess good communication and written skills in English & Bahasa Malaysia.

Good in personality and appearance, organizational, independent, detail-oriented & high level of integrity.

Convenient to travel as well as work in outdoor setting and able to attend during event & long hours when needed.