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We are seeking an experienced Sales Manager to lead a property sales team and drive the promotion and sale of residential and commercial developments in Johor Bahru. This role is suited to a commercially minded sales leader who can coach and motivate a team, build strong customer relationships, and deliver consistent sales performance.
You will oversee sales activities across the full purchaser journey—from prospecting and property presentation through registration, documentation, financing, billing, collection, and handover—while ensuring sales schedules and reports remain accurate and up to date.
About the role
We are seeking an experienced Sales Manager to lead a property sales team and drive the promotion and sale of residential and commercial developments in Johor Bahru. This role is suited to a commercially minded sales leader who can coach and motivate a team, build strong customer relationships, and deliver consistent sales performance.
You will oversee sales activities across the full purchaser journey—from prospecting and property presentation through registration, documentation, financing, billing, collection, and handover—while ensuring sales schedules and reports remain accurate and up to date.
Key responsibilities
- Lead, coach, and motivate a team of Sales Executives to achieve sales targets and business objectives.
- Plan and execute sales and promotional strategies for a portfolio of apartments, apartment shops, individual shops, bungalow shops, single- and double-storey terrace houses, and bungalow homes.
- Guide the team in identifying prospects, conducting presentations and viewings, following up with buyers, and converting enquiries into sales.
- Build and maintain strong relationships with purchasers, property agents, financiers, solicitors, consultants, and other key stakeholders.
- Monitor team performance, sales pipeline activity, conversion progress, and follow-up effectiveness.
- Support the team in handling customer enquiries, negotiations, objections, and sales-related issues professionally.
- Maintain and report accurate receipt, registration, Sale and Purchase Agreement, loan, billing and collection, purchaser, architect certificate, handover, instalment, and related schedules.
- Monitor purchaser and transaction progress from booking through documentation, financing, billing, collection, and handover.
- Coordinate with internal departments and external stakeholders to resolve delays, documentation gaps, and transaction issues.
- Prepare regular sales forecasts, performance updates, purchaser-status reports, and management reports.
- Identify market opportunities, customer trends, and business-development initiatives that can support revenue growth.
- Ensure sales activities and documentation are handled accurately, promptly, and in line with internal processes.
What we are looking for
- Degree in Business, Marketing, Real Estate, or a related discipline.
- Several years of experience in property sales, real estate, business development, or a comparable sales environment, including experience leading or supervising a sales team.
- Proven ability to motivate a sales team, manage performance, and achieve targets.
- Strong negotiation, leadership, communication, and business-development skills.
- Excellent customer relationship management and follow-up abilities.
- Strong organisational and reporting skills, with attention to detail when managing purchaser records and transaction schedules.
- Proficiency in Mandarin and English to communicate effectively with a broad range of clients and stakeholders, including Mandarin-speaking clients.
- Commercial awareness and a good understanding of property sales processes will be an advantage.
- A valid driving licence and own transportation are advantageous, as the role may involve attending property viewings and meeting customers or stakeholders.
Why join this opportunity?
- Lead a dedicated property sales team and influence performance directly.
- Represent a diverse portfolio of residential and commercial properties.
- Broaden your experience across sales leadership, customer management, financing coordination, and transaction administration.
- Work in a commercially focused role with opportunities to shape sales strategy and business development.