Sales Manager

Hotel Raia Inn Penang; Bayan Lepas; On-site; MYR 67,000 - 100,000; Full time

Job summary

Hotel Raia Inn Penang in Bayan Lepas seeks an experienced Sales professional to drive annual and monthly sales objectives, coordinate with departments, and expand market reach locally and internationally. You will develop plans, analyze statistics, and secure new business.

The role requires presenting at seminars, attending weekly sales meetings, and preparing weekly and monthly reports.

Qualifications

• Experience in hotel sales or related commercial role.
• Ability to set and monitor KPIs and targets.
• Strong networking and negotiation skills.
• Excellent communication in English; additional languages a plus.
• Willingness to travel for client visits.

Responsibilities

• Establish annual and monthly sales objectives aligned with the hotel business plan.
• Provide sales plans and quarterly updates.
• Coordinate with Front Office, F&B and Accounts.
• Develop market and target customer strategies with GM.
• Identify new customers and secure new business.
• Entertain prospective clients and secure bookings.
• Attend weekly sales meetings and prepare reports.

Job description

Key responsibilities

Establish Annual and Monthly Sales Objectives in coordination with the Hotel's Business Plan

Provide Annual Sales Plan and Quarterly updates, revisions and modifications to the Plan

Coordinate specific objectives of the Sales Plan with all functional departments of the Hotel, including Front Office, Food & Beverage and Accounts

Establish Market and Target Customer Strategies in coordination with the General Manager

Analyze Sales Statistics to determine business growth potential and develop Strategic Marketing Plan to address deficits

Seek out and target new customers and sales opportunities, and initiate action plans to secure new business

Monitor Trade Accounts Receivables and AR aging on a proactive basis with Sales personnel, coordinating with Credit Manager and/or Accounts Manager

Increase the Hotel's profile and expand market reach in domestic and international markets

Make sales calls to designated areas of coverage with potential business for the hotel

Entertain prospective clients to build rapport, secure accounts and confirm bookings

About you

Responsible for achieving departmental targets

Ensure all accounts are serviced and sales targets/KPI are met

Continuously update on market and competitor feedback

Represent the hotel at seminars or external functions when required

Attend weekly Sales Meetings with General Manager

Prepare Weekly Sales Plan, Weekly Sales Report and Monthly Report