Evolution Commerce Sdn Bhd (Evocom) is a Malaysia-based logistics and warehousing company. We help businesses move goods and grow through domestic and international courier, freight forwarding and e-commerce fulfilment. We are looking for an energetic Sales Intern to support our business development team in generating new leads and keeping our sales operations running smoothly.
Role Summary
As a Sales Intern, you will spend most of your time on indoor sales: calling and reaching out to prospects to find new business for Evocom and supporting the team with sales administration. You will learn how to sell international and domestic courier, freight forwarding and fulfilment services, and you will occasionally join senior sales colleagues on customer visits to see how deals are won face to face.
Key Responsibilities
- Outbound calling and hunting: Call prospects from lead lists to introduce Evocom's services, qualify their shipping needs and set appointments for the sales team.
- Online prospecting: Research and identify potential customers through LinkedIn, online marketplaces, social media and company directories, and send introductory emails and messages.
- Lead follow-up: Follow up inbound enquiries and marketing leads promptly and pass qualified leads to the sales team.
- Sales administration: Prepare quotations and proposals using approved rates and templates, and prepare sales documents, customer account forms and rate sheets.
- CRM and data upkeep: Keep the CRM and prospect lists accurate by recording calls, leads, quotations and follow-up actions, and clean and update contact data.
- Reporting: Prepare daily and weekly activity reports on calls made, leads generated and appointments set.
- Coordination: Liaise with the operations, pricing and customer service teams to get information needed for quotations and customer enquiries.
- Customer visits: Occasionally accompany senior sales colleagues on customer visits and meetings to learn the field sales process, and help with meeting preparation and follow-up.
- Support and events: Assist with sales campaigns, events and other tasks assigned by the team.
Requirements
- Currently pursuing or recently completed a diploma or degree in Business, Marketing, Logistics, Supply Chain or a related field
- No prior experience required; an interest in sales and willingness to make calls and handle rejection is important
- Good communication skills in English and Bahasa Malaysia; Mandarin is an advantage
- Proficient in Microsoft Office (Excel, Word, Outlook); familiarity with CRM tools is an advantage
- Organised, detail-oriented and able to manage multiple tasks
- Positive attitude, eager to learn and able to take feedback
- Able to commit to the internship period as agreed with the company
What You Will Gain
- Hands-on training in B2B sales across courier, freight forwarding and fulfilment
- Practical experience in prospecting, lead qualification and sales administration
- Exposure to customer meetings and real sales conversations
- Mentoring from experienced business development team members
- Opportunity to be considered for a full-time role based on performance