Sales Executive / Senior Sales Executive

Global Coffee Resources Sdn Bhd; Perak; On-site; MYR 48,000 - 72,000; Full time

Benefits offered by this job

5 days work weeks

Medical Insurance

Performance bonus

Job summary

Global Coffee Resources is seeking a dedicated Sales Executive to build and expand our customer base across the Northern Region of Malaysia. You will engage F&B business owners and sub distributors, delivering personalised coffee system solutions and top-notch after-sales support.

Candidate should have at least 3 years in a similar role, hold a valid driving licence for region travel, and be fluent in Mandarin to liaise with Mandarin-speaking customers.

Qualifications

• 3+ years of experience in a similar role.
• Valid driving license required for travel within Northern Region of Malaysia.
• Fluent in Mandarin to liaise with Mandarin-speaking customers.

Responsibilities

• Build and maintain good business relationships with key account customers.
• Provide personalised solutions and excellent after-sales support.
• Increase business opportunities through various channels and coordinate with sub-distributors.

Skills

Sales

Negotiation

Client relationship

Communication

Job description

Are you from F&B Industry? Do you have excellent sales and negotiation skills? And keen to join one of the leading players in the provision of coffee systems in the Food & Beverage Industry? Raise your hand if that’s you! As we are expanding further, we are looking for a dedicated Sales Executive to help us in establishing, maintaining and expanding customer base. You will be mainly dealing with F&B business owners & sub distributors/resellers.

What we need you to do:

• You will need to build and maintain good business relationship with all key account customers.
• Responsible to provide personalise solution to customer needs & excellent after sales support to all customers.
• Counting on you to increase business opportunities through various channels!
• You will also work closely with sub distributor/resellers in terms of setting sales targets, product training/briefing and also motivate them to reach sales targets.
• You will work with our marketing team to ensure all sales promotions are successfully rolled out.
• Develop and execute a strategic sales plan to achieve growth and hit sales targets in the independent customer segment.
• Identify and acquire new independent clients through market research, cold calling, networking, and referrals.
• Manage and grow existing accounts by understanding client needs and proposing suitable solutions or products.
• Build strong, long-term customer relationships to drive client retention and upselling.
• Collaborate with marketing and product teams to align offerings with market demand.
• Monitor competitor activities and market trends to identify new opportunities or risks.
• Provide accurate sales forecasting and regular performance reporting.
• Ensure timely collections and support in resolving customer complaints or service issues.
• Attend trade shows, exhibitions, or local events to represent the company and build brand awareness in the independent sector.

What we need from you:

• Looking for candidates with at least 3 years of experience in a similar role.
• Possess valid driving license as this position requires you to be travelling within Northern Region of Malaysia.
• Fluent in Mandarin as you will be required to liaise with Mandarin speaking customers.

What you will get from us?

• Attractive yearly bonus.
• A lot of trainings will be provided for you so that you grow along with the company. We care about your personal and career development!
• Various leaves, eg: Annual Leave, Sick/Hospitalization Leave, Maternity/Paternity Leave, Compassionate Leave, Matrimonial Leave
• Free flow of coffee to keep you going!
• Multiple employee engagement programs. We work hard and play hard.
• Perks and benefits 5 days work weeks, Medical Insurance, Performance

Established in 2012, Global Coffee Resources (GCR) is an innovative beverage supplier for both premium & specialty coffee in Malaysia. GCR is one of the leading players in the provision of coffee systems in the food and beverage Industry. We have a range of high capacity commercial coffee equipment and grinders to suit a range of applications from the specialty café through the corporate office environment to Quick Service Restaurants and caterers. Our team continuously grow from Shah Alam to 15 resellers across East & West Malaysia. GCR is currently expanding and we are looking for a dedicated team player to join us!