Sales Executive - Freight Forwarding (MNC)

Trust Recruit; George Town; On-site; MYR 45,000 - 89,000; Full time

Job summary

Jora Malaysia is seeking a freight forwarding sales professional to develop new business opportunities and manage existing accounts in Penang. The role requires a Diploma or Bachelor's degree in a related field and a minimum of 2 years in freight forwarding or logistics sales.

Travel locally to build relationships and meet customers throughout Penang, Kedah, and Ipoh. The candidate should demonstrate a proven track record of meeting sales targets, strong communication skills, and the ability to

Qualifications

• Minimum 2 years of sales experience in Freight Forwarding or Logistics.
• Freight forwarding sales experience is mandatory.
• Proven ability to achieve sales targets and develop new customer accounts.
• Strong communication and relationship-building skills.

Responsibilities

• Develop new business opportunities while maintaining and expanding existing customer accounts.
• Achieve monthly and annual sales targets set by management.
• Identify potential customers and actively promote the company's freight forwarding and logistics services.
• Analyze customers' business performance and recommend suitable logistics solutions to improve service quality and cost efficiency.
• Maintain competitive pricing while ensuring profitability to the company.
• Conduct regular customer visits to strengthen relationships and follow up on outstanding payments.
• Work with Operations and Air Freight CS Division to ensure smooth execution of shipments.
• Develop and implement SOPs based on customers' logistics requirements.
• Communicate customer expectations with relevant Operations staff and internal departments.
• Handle customer feedback and coordinate with internal teams to resolve issues.

Skills

Sales experience

Communication skills

Relationship building

Target achievement

Education

Bachelor's/Diploma in Business Administration/Marketing/Logistics/SCM

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Develop new business opportunities while maintaining and expanding existing customer accounts.

Achieve monthly and annual sales targets set by the management.

Identify potential customers and actively promote the company's freight forwarding and logistics services.

Analyze customers' business performance and recommend suitable logistics solutions to improve service quality and cost efficiency.

Maintain competitive pricing while ensuring profitability to the company.

Conduct regular customer visits to strengthen relationships, understand customers' business needs, and follow up on outstanding payments.

Work closely with the Operations and Air Freight Customer Service Division to ensure smooth execution of customers' shipments and fulfilment of service requirements.

Develop and implement Standard Operating Procedures (SOPs) based on customers' logistics requirements where necessary.

Communicate customer expectations effectively with relevant Operations staffs or internal departments.

Handle customer feedback professionally and coordinate with internal teams to resolve service issues.

Other

Identify opportunities to improve business processes, service quality, and operational efficiency.

Support continuous improvement initiatives, including Non-Conformity Reports (NCR) and Corrective Actions, when required.

Perform any other duties assigned by the Management

Job Requirements

Diploma or Bachelor's Degree in Business Administration, Marketing, Logistics, Supply Chain Management, or a related field.

Minimum 2 years of sales experience in the Freight Forwarding or Logistics industry.

Freight forwarding sales experience is mandatory.

Experience selling Air Freight, Sea Freight, or Logistics solutions will be an added advantage.

Proven ability to achieve sales targets and develop new customer accounts.

Strong communication and relationship-building skills.

Possess own transport and willing to travel locally (Penang / Kedah / Ipoh).