Sales Executive

ANCILE Solutions; Selangor; On-site; MYR 56,000 - 89,000; Full time

Job summary

Jora Malaysia is seeking an IT Sales Executive to drive new business opportunities, manage customer relationships, and promote IT products and solutions. You will understand customer IT requirements, prepare proposals, and guide the sales process from initial contact to closing and after-sales support.

The role requires strong communication and negotiation skills, knowledge of IT infrastructure, and willingness to travel.

Qualifications

• Diploma or Bachelor's degree in IT, business, marketing, or related field.
• 1–3 years of sales experience, preferably in IT.
• Experience selling IT products, solutions, or services is an advantage.
• Good understanding of IT infrastructure and networking concepts.
• Strong communication, presentation, negotiation, and interpersonal skills.
• Good command of English; additional languages are an advantage.
• Willing to travel and possess a valid driving licence.

Responsibilities

• Identify and develop new business opportunities through prospecting, cold calling, networking, referrals, and customer visits.
• Develop and maintain a strong sales pipeline to achieve monthly, quarterly, and annual sales targets.
• Generate leads and convert prospects into customers.
• Conduct sales presentations and product demonstrations.
• Develop new accounts while maintaining strong relationships with existing customers.
• Follow up on sales opportunities and ensure timely closure of deals.
• Understand customers' business and IT requirements.
• Recommend appropriate IT products, solutions, and services based on customer needs.
• Work closely with technical/pre-sales teams to develop suitable solutions.
• Prepare quotations, proposals, tenders, and solution presentations.
• Coordinate with distributors, vendors, and internal teams to obtain pricing and product information.
• Negotiate pricing and commercial terms with customers.
• Ensure proposals are accurate, competitive, and submitted within the required deadlines.
• Build and maintain strong relationships with customers, partners, and vendors.
• Understand customers' current and future IT requirements.
• Conduct regular customer visits and follow up on existing accounts.
• Identify opportunities for upselling and cross-selling.
• Ensure a high level of customer satisfaction throughout the sales process.
• Manage sales opportunities from lead generation through to purchase order and delivery.
• Follow up on quotations, purchase orders, invoicing, and payment status where required.
• Coordinate with internal operations, technical, procurement, and finance teams to ensure smooth order fulfilment.
• Maintain accurate customer and sales information in the system.
• Develop good working relationships with IT vendors, distributors, and technology partners.
• Obtain product updates, pricing, promotions, and technical information from vendors.
• Participate in vendor training, seminars, workshops, and product launches.
• Work with partners to develop joint sales opportunities.

Skills

Communication skills

Presentation skills

Negotiation skills

Interpersonal skills

English proficiency

Willing to travel

Driving licence

Education

Diploma or Bachelor's Degree in IT, Business, Marketing, or a related field

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a motivated and results-driven IT Sales Executive to develop new business opportunities, manage existing customer relationships, and promote the company's IT products and solutions.

The successful candidate will be responsible for understanding customer requirements, identifying suitable IT solutions, preparing proposals and quotations, and managing the sales process from initial contact through to closing and after-sales support.

1. Sales & Business Development

• Identify and develop new business opportunities through prospecting, cold calling, networking, referrals, and customer visits.
• Develop and maintain a strong sales pipeline to achieve monthly, quarterly, and annual sales targets.
• Generate leads and convert prospects into customers.
• Conduct sales presentations and product demonstrations.
• Develop new accounts while maintaining strong relationships with existing customers.
• Follow up on sales opportunities and ensure timely closure of deals.

2. IT Solution Consultation

• Understand customers' business and IT requirements.
• Recommend appropriate IT products, solutions, and services based on customer needs.
• Work closely with technical/pre-sales teams to develop suitable solutions.
• Have a good understanding of IT infrastructure, networking, cybersecurity, cloud, servers, software, and related technologies.
• Keep up to date with new IT products, technologies, and industry trends.
• Prepare quotations, proposals, tenders, and solution presentations.
• Coordinate with distributors, vendors, and internal teams to obtain pricing and product information.
• Negotiate pricing and commercial terms with customers.
• Ensure proposals are accurate, competitive, and submitted within the required deadlines.

4. Customer Relationship Management

• Build and maintain strong relationships with customers, partners, and vendors.
• Understand customers' current and future IT requirements.
• Conduct regular customer visits and follow up on existing accounts.
• Identify opportunities for upselling and cross-selling.
• Ensure a high level of customer satisfaction throughout the sales process.
• Manage sales opportunities from lead generation through to purchase order and delivery.
• Follow up on quotations, purchase orders, invoicing, and payment status where required.
• Coordinate with internal operations, technical, procurement, and finance teams to ensure smooth order fulfilment.
• Maintain accurate customer and sales information in the system.
• Develop good working relationships with IT vendors, distributors, and technology partners.
• Obtain product updates, pricing, promotions, and technical information from vendors.
• Participate in vendor training, seminars, workshops, and product launches.
• Work with partners to develop joint sales opportunities.

7. Reporting

• Provide regular sales pipeline and forecast reports to management.
• Monitor sales performance against assigned targets.
• Maintain accurate records of customer meetings, opportunities, quotations, and sales activities.
• Provide market and competitor feedback to management.

Requirements

• Diploma or Bachelor's Degree in IT, Business, Marketing, or a related field.
• Minimum 1–3 years of sales experience, preferably in the IT industry.
• Experience selling IT products, solutions, or services is an advantage.
• Good understanding of IT infrastructure and networking concepts.
• Strong communication, presentation, negotiation, and interpersonal skills.
• Good command of English; additional languages are an advantage.
• Self-motivated, proactive, and target-oriented.
• Able to work independently as well as with a team.
• Willing to travel for customer meetings and business development activities.
• Possess a valid driving licence.

Key Performance Indicators (KPIs)

The position can be measured based on:

• Monthly / quarterly sales revenue
• New customer acquisition
• Number of qualified sales opportunities
• Upselling and cross-selling revenue
• Achievement of individual sales targets

Preferred IT Sales Knowledge

Depending on your company's business, you could specifically state that experience in the following is preferred: