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Tools & Machinery Parts Supplies Sdn Bhd is seeking a results-driven B2B Account Manager to own a diverse portfolio of accounts from high-volume key customers to developing ones, driving sustainable sales growth of industrial tools, equipment, and parts.
You will deepen product penetration, expand share of wallet, and convert opportunities into recurring revenue through relationship management, solution selling, and disciplined pipeline forecasting.
We are seeking a results-driven B2B Account Manager to take full ownership of our existing customer base across all account tiers — from high-volume key accounts to mid-tier and developing accounts — and drive sustainable sales growth of our industrial tools, equipment, and parts portfolio. The core mandate is to deepen penetration of TMP's product range (pumps, hydraulic tools, bearings, welding equipment, bolting solutions, torque tools, and related industrial hardware) into every account, increase share of wallet, and systematically convert opportunities into recurring revenue. This is a growth-oriented sales role focused on relationship management, opportunity development, and measurable revenue expansion rather than pure new-business hunting.
Manage a defined portfolio of accounts across all tiers (Key, Strategic, Mid-tier, and Developing accounts)
Develop and execute account growth plans that increase sales of existing and complementary product lines
Identify under-penetrated accounts and systematically introduce relevant TMP products to expand share of wallet
Proactively map customer applications, pain points, and buying processes to position TMP's range
Drive multi-product sales by cross-selling and up-selling across categories
Coordinate with internal technical and product specialists to deliver solution-based proposals
Build multi-level relationships (end users, maintenance teams, procurement, engineering, and senior decision-makers)
Maintain accurate CRM records (opportunities, activities, forecasts, and account plans)
Provide reliable quarterly forecasts and early warning on at-risk or under-performing accounts
Minimum 3–5 years of B2B sales or account management experience in industrial tools, MRO, hardware, fluid power, welding, bearings, or related industrial equipment sectors
Proven track record of growing revenue within an existing account base
Experience managing accounts of varying sizes and complexity is highly preferred
Strong commercial acumen with the ability to balance volume growth and margin
Comfortable with solution selling and technical product discussions
Excellent relationship-building and stakeholder management skills across multiple levels of an organisation
Disciplined pipeline management and forecasting ability
Good command of English and Malay; Mandarin proficiency is a strong advantage
Proficiency with CRM systems and Microsoft Office (especially Excel and PowerPoint)
Self-driven and target-oriented, yet collaborative with internal teams