Sales Engineer - Asia

Sepura; Malaysia; On-site; MYR 70,000 - 110,000; Full time

Job summary

Sepura is seeking a Sales Engineer for Asia to drive pre-sales and post-sales activities across Southeast Asia. You will build extensive customer relationships, qualify opportunities, and communicate customer needs to R&D.

The role requires hands-on technical skills, strategic thinking, and a commitment to exceptional customer experience from first meeting through to tendering and closure. Expect frequent travel across the Asia region with some UK travel.

Qualifications

• Degree in a technical field or equivalent experience.
• Full driving licence and willingness to travel across sales territory.

Responsibilities

• Support solutions from pre-sales to after-sales stages.
• Qualify opportunities and understand customer requirements.
• Deliver technical presentations and demonstrations to customers.

Skills

Pre-sales engineering

Relationship building

Technical presentations

English proficiency

Customer focus

Education

Engineering degree

Tools

Android

Cloud/SaaS

4G/5G networks

AWS

Enterprise Mobility Management

Job description

Fancy being part of a collaborative, forward-thinking global leader in critical communication solutions? We are currently recruiting for a Sales Engineer - Asia to be involved from pre-sales to after sales.

As the Sales Engineer, you will be supporting solutions, planning and executing strategic deals, as well as managing the technical aspects of responses to our customers and communicating client needs to our R&D teams.

Role

Building upon your engineering background, you will develop extensive customer relationships, technically qualify opportunities and help drive key projects around the Asian region. In addition, you will be an advocate for the customer within Sepura, contributing to Sales/Business Development and Product Management groups.

The role requires an individual who is driven to provide the best customer experience from the initial meeting through requirements capture, solution proposal, demonstration, tendering & closure. It is a hands‑on role which requires practical sales engineering skills as well as strategic thinking.

Day To Day

Our customer base includes many different industries and markets around the world. Our complete TETRA and LTE solutions have been developed specifically for users in multiple sectors to face their critical communications challenges.

There is no such thing as a typical day here at Sepura. You will be supported by your manager and team, as well as collaborating with all key internal and external stakeholders across the business.

Activities You Will Be Responsible For Include

• Communicating the vision and value of our products to the Sales team and our partners to facilitate the selling process.
• Pro-actively identifying technical opportunities based upon customer engagement.
• Capturing and understanding customer requirements. Propose technical solutions based therein and construct the internal business case with Product Management
• Answering tenders (RFI/RFP) in a detailed and professional manner.
• Performing SWOT analysis on competitor products and prepare tender influencing technical requirements for use in pre-tender actions.
• Preparing and delivering solution-based product presentations and demonstrations to customers.
• Executing on customer proof of concepts (POCs).
• Continuously helping to develop our solutions by providing feedback from the field.
• Understanding competitor offerings and provide input to the sales team on product positioning and differentiation.
• Working with Product Management and Marketing to build on product messaging that sets Sepura products apart from others in the market to give them a unique selling point.
• Traveling to customer premises within the Asia region and also to head office in UK
• Representing Sepura at customer facing events

This role involves extensive travel so the successful applicant will have a full, clean driving licence, own car, and valid passport. Travel expenses will be reimbursed. It is anticipated that around 50% of the time will be spent travelling regionally in Southeast Asia with some overseas travel to the UK.

Must-haves

What you need to succeed

Qualifications

• Relevant technical degree, or demonstrable equivalent experience
• Full driving licence and willingness to travel through sales territory

Experience and Skills

• Proven Pre-sales engineering experience working alongside a sales team
• Demonstrable background in Android, Cloud/SaaS. 4G/5G networks, AWS or Enterprise Mobility Management
• Proven ability to confidently deliver technical presentations and demonstrate equipment to small, medium and large audiences.
• Proven ability to explain and present technical solutions
• Strong track record in relationship-building (internally and externally)
• Affinity to both sales and technology functions
• Strong interpersonal skills with the ability to bond with technical and operational customers up to senior levels
• Proposal and Tender writing experience
• Ability to work independently and under pressure
• Commercial acumen and organisational awarenessPossess strong organisational and problem-solving skills
• Customer focus and quality of communications is a key attribute
• Fluent in English and Bahasa Malaysia/ Indonesia

Nice to have

Qualifications

• Have previously worked with Sepura TETRA radios and Software
• Experience of using Microsoft AX and Power BI
• Knowledge of the ATEX directive for hazardous areas
• Confident outgoing personality with good communication and presentation skills
• Working knowledge and experience of using Microsoft office
• LMR (TETRA, DMR)
• Experience with Public Safety organisations, System Integrator organisations or MNO’s would be advantageous
• Fluent in Chinese and/ or Thai will be an advantage