Sales Development Representative, Singapore

Bitdefender; Malaysia; On-site; MYR 60,000 - 95,000; Full time

Job summary

Bitdefender, a cybersecurity leader, is looking for a Junior, energetic Sales Development Representative to join the Malaysia team. You will contact potential business customers by phone and email to discuss their security needs and Bitdefender solutions.

You will research and identify new customers, participate in onboarding trainings, and manage your day with a target of high activity and disciplined CRM usage. Fluency in English and a proactive, customer-facing mindset are essential.

Qualifications

• Fluent English with excellent communication skills.
• Ambitious, positive attitude and desire for success.
• Customer-facing mindset with empathy and presentation skills.
• Fast learner and able to work independently with minimal supervision.

Responsibilities

• Handle inbound and outbound leads by phone and email to engage decision makers.
• Research and prospect new customers using LinkedIn Sales Navigator and other tools.
• Onboard quickly on Bitdefender security products and services.
• Achieve an average of 70 outbound calls per day.
• Maintain organised CRM with progress updates.

Skills

Fluent English

Outbound calling

Customer-facing mindset

Communication skills

Time management

Tools

Salesforce

Job description

Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise, and government environments, Bitdefender is one of the industry’s most trusted experts for eliminating threats, protecting privacy, digital identity and data, and enabling cyber resilience. With deep investments in research and development, Bitdefender Labs discovers hundreds of new threats each minute and validates billions of threat queries daily. The company has pioneered breakthrough innovations in antimalware, IoT security, behavioral analytics, and artificial intelligence and its technology is licensed by more than 180 of the world’s most recognized technology brands. Founded in 2001, Bitdefender has customers in 170+ countries with offices around the world. For more information, visit https://www.bitdefender.com

Bitdefender Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise, and government environments, Bitdefender is one of the industry’s most trusted experts for eliminating threats, protecting privacy, digital identity and data, and enabling cyber resilience. With deep investments in research and development, Bitdefender Labs discovers hundreds of new threats each minute and validates billions of threat queries daily. The company has pioneered breakthrough innovations in antimalware, IoT security, behavioral analytics, and artificial intelligence and its technology is licensed by more than 180 of the world’s most recognized technology brands. Founded in 2001, Bitdefender has customers in 170+ countries with offices around the world. For more information, visit https://www.bitdefender.com

About The Role

Bitdefender, the Cyber Security leader, is looking for a Junior, energetic and awesome person to join the Sales Development team in Malaysia! As a Sales Development Representative you will have the opportunity to exercise your communication skills, by being on the phone all day, reaching out to potential new Business Customers and discuss about their Security needs and challenges, as well as how Bitdefender could help. Which is why being outgoing and fluent in English is the key element.

Responsibilities

• Work on inbound and outbound leads by phone and e-mail, to connect with decision makers from a wide variety of industries and raise interest in Bitdefender’s Services.
• Research, identify, and prospect for new customers using Sales Navigator and other tools.
• Get up-to-speed as quickly as possible on Bitdefender’s Security Products and Services, during an intensive onboarding, followed by self-guided trainings.
• Be able to handle an average of minimum 70 outbound calls/day.
• Time management.
• Combine active listening and targeted questions to build interest with new prospects and qualify new opportunities, using the BANT methodology.
• Maintain an organised and transparent work process, keeping all progress in the CRM.

Requirements

• Fluency English.
• Ambitious, positive attitude; desire for success!
• Customer-facing mindset, empathy.
• Strong communication and presentation skills (phone, e-mail).
• Fast learner.
• Organisational and strong time management skills.
• Adaptability to an ever-changing environment.
• Ability to become Independent and work with limited supervision.

Bonus

• IT Sales experience
• Salesforce experience
• Previous similar experience or demonstrated "Hunter" personality/traits
• Excellent English skills
• Technical skills / technical tendency
• Must be comfortable with working over the phone