Sales Development Representative, SEA

Flight Centre Travel Group; Kuala Lumpur; On-site; MYR 50,000 - 84,000; Full time

Benefits offered by this job

Paid annual leave

Travel industry perks

Global Gathering event

Job summary

Flight Centre Travel Group is seeking a Sales Development Representative for SEA to identify, develop and generate qualified sales leads through outbound and inbound channels for the Business Development team. You will engage prospects, nurture relationships with decision-makers, and work with cross-functional teams in a fast-paced environment.

The role requires strong communication skills, a proactive attitude, and the ability to collaborate across departments.

Qualifications

• 1–3 years of inside sales or business development experience in a B2B industry.
• Strong communication and interpersonal skills to engage key decision-makers and build rapport.
• Proactive and takes initiative to get things done.
• Collaborative mindset across cross-functional teams.
• Proficiency in CRM software (Salesforce) and sales prospecting tools (LinkedIn).
• Fluency in English & Mandarin.

Responsibilities

• Cold call, email, and leverage digital and social channels to identify and cultivate qualified sales leads.
• Engage prospects to nurture relationships with key decision-makers and qualify leads for the Business Development team.
• Develop relationships with key decision-makers to facilitate new sales opportunities and account development.
• Collaborate with stakeholders to understand needs and align solutions accordingly.
• Work with marketing and sales to devise and execute targeted outreach campaigns.
• Drive interest and generate qualified leads through multichannel efforts.
• Maintain a pipeline of prospective accounts with timely follow-ups and effective management over the sales cycle.
• Provide regular updates on lead status to relevant stakeholders.
• Use CRM software (Salesforce) and sales prospecting tools to track activities and optimize performance.

Skills

Communication skills

Interpersonal skills

Collaborative mindset

Salesforce

LinkedIn

Multichannel outreach

English & Mandarin

Tools

Salesforce

LinkedIn

Job description

Sales Development Representative, SEA | Be The Spark Behind Every Win.

Love hunting for leads and love winning? Are you a driven sales professional ready to join a fast-moving growth company transforming the way the world's businesses travel?

At FCM, we combine cutting-edge technology with a people-centric mindset to transform our clients' travel programmes. Globally & locally connected, fun & energetic, flexible, and a little unconventional; that's our FCM way!

About The Opportunity

As a Sales Development Representative in Malaysia, you'll play a pivotal role in driving business growth in the SEA market. Your primary responsibility will be to identify, develop, and generate qualified sales leads through outbound and inbound channels for the Business Development team.

We are looking for a proactive go-getter with strong communication skills and a collaborative mindset who is ready to thrive in a fast-paced and dynamic environment. Leveraging telephonic, email, digital, and social channels, you'll engage prospects, nurture relationships with key decision-makers, and be at the heart of our sales engine in SEA.

What You Will Do

• Cold call, email, and leverage digital and social channels to identify and cultivate qualified sales leads
• Engage prospects effectively to nurture relationships with key decision-makers and qualify leads for the Business Development team
• Develop strong relationships with key decision-makers to facilitate new sales opportunities and account development
• Collaborate closely with stakeholders to understand their needs and align solutions accordingly
• Work closely with marketing and sales teams to devise and execute targeted outreach campaigns
• Drive interest and generate qualified leads through strategic multichannel efforts
• Maintain a pipeline of prospective accounts, ensuring timely follow-up and effective management throughout the sales cycle
• Provide regular updates on lead status and progress to relevant stakeholders
• Use CRM software (Salesforce) and sales prospecting tools to track activities and optimize performance

Who We're Looking For

• 1–3 years of inside sales or business development experience in a B2B industry
• Strong communication and interpersonal skills with ability to engage key decision-makers and build rapport
• Demonstrated ability to be proactive and take initiative to get things done
• Collaborative mindset with ability to work effectively across cross-functional teams
• Proficiency in CRM software (Salesforce) and sales prospecting tools (LinkedIn, etc.)
• Fluency in English & Mandarin
• Passion for travel and the travel industry
• A team player who thrives in a fast-paced environment

Our FCM Difference

We are fiercely proud of our company culture. Our employees are difference makers and here, you will find:

• We are an inclusive bunch and encourage you to come as you are. Enjoy the freedom to be brilliantly yourself
• Work life Balance: We believe in “No Leave = No Life” so have your own travel adventures with paid annual leave and access travel industry perks
• Celebrate wins at legendary Buzz Nights and our top performers attend our mind blowing annual Global Gathering event
• Brightness of Future - Advance your career locally or globally

At FCM, we're unconventional, always flexible, and globally connected. Come as you are, dream outrageously big, and help us transform the world of business travel.

Be the spark behind every win.