Business Development Manager - Meetings & Events (MY)

Flight Centre Travel Group; Kuala Lumpur; On-site; MYR 70,000 - 120,000; Full time

Benefits offered by this job

Paid annual leave

Travel industry perks

Global Gathering access

Job summary

Flight Centre Travel Group seeks a Business Development Manager for Meetings & Events in Kuala Lumpur to drive new MICE business across SEA. You’ll prospect, present, and win deals with decision-makers, and grow a robust pipeline while collaborating with internal teams for flawless delivery.

This role rewards top performers with uncapped earning potential and clear career progression. Join a fast-paced, globally connected travel group that values initiative, relationship-building, and a

Qualifications

• 4–8 years' experience in MICE sales and client management (TMC experience preferred).
• Strong relationship builder who connects authentically at executive level.
• Proven track record of exceeding targets and executing winning sales strategies.
• Good product knowledge on destinations and MICE group operations.
• Strong MICE corporate experience and market relations.
• Sound commercial knowledge with ability to analyze financial data and build compelling business cases.
• Confident presenter who can engage audiences and influence decisions.

Responsibilities

• Smash your sales targets and exceed revenue goals consistently.
• Build and execute strategic account plans to win new MICE business and expand your portfolio.
• Hunt for new business using cold-calling, networking, and creative prospecting methods.
• Deliver standout sales presentations using a challenger sales methodology — passionate, confident, and compelling.
• Maintain a strong pipeline of prospects and follow the sales process with rigor.
• Maximize upselling opportunities by proposing additional events and activities that complement client needs.
• Personally lead Account Reviews with large customers.
• Negotiate with suppliers and vendors to deliver outstanding value while hitting revenue targets.
• Own seamless handovers to the account management team with all the key details needed to maximize TTV.
• Accurately forecast projected sales revenue and manage your personal portfolio of Corporate & MICE accounts.
• Collaborate with Finance, Operations, Product, and HR teams to resolve client matters.

Skills

Relationship building

Executive communication

Deal closing

Sales strategy

Job description

Business Development Manager - Meetings & Events (MY)

Job no: 531133 Brand: FCM Meetings & Events Work type: Full time Location: Kuala Lumpur, Malaysia Categories: Sales and Customer Service, Operations and Logistics, Commercial

Business Development Manager, Meetings & Events, SEA | Your Next Big Win Starts Here.

If you love hunting for new business, closing deals like a pro, and turning prospects into lifelong partners—this role has your name on it.

When you combine the talent, tech, global reach of our new blended brand as well as the amazing ability of our people to think differently - the result is a meetings and events company LIKE NO OTHER. We are FCM Meetings & Events!

About the Opportunity

As a Business Development Manager for Meetings & Events based in Malaysia, you'll be the driving force behind acquiring new MICE business and expanding our client base across the region. You'll be the face of FCM, meeting key decision-makers, delivering compelling pitches, and turning opportunities into wins. We are looking for an ambitious top seller, a relationship builder who is ready to make a real impact in a highly visible role and thrive in a fast and dynamic environment.

This role offers an attractive compensation with uncapped earning potential, recognition opportunities for top performers (e.g. Flight Centre Travel Group's Global Gathering), and career advancement for those who excel.

What You Will Do

• Smash your sales targets and exceed revenue goals consistently
• Build and execute strategic account plans to win new MICE business and expand your portfolio
• Hunt for new business using cold-calling, networking, and creative prospecting methods
• Deliver standout sales presentations using a 'challenger sales' methodology — passionate, confident, and compelling
• Maintain a strong pipeline of prospects and follow the sales process with rigor
• Maximize upselling opportunities by proposing additional events and activities that complement client needs
• Personally lead Account Reviews with large customers
• Negotiate with suppliers and vendors like a champion to deliver outstanding value while hitting revenue targets
• Own seamless handovers to the account management team with all the key details needed to maximize TTV
• Accurately forecast projected sales revenue and manage your personal portfolio of Corporate & MICE accounts
• Collaborate with Finance, Operations, Product, and HR teams to resolve client matters

Who We're Looking For

• 4–8 years' experience in MICE sales and client management (TMC experience preferred)
• A relationship builder who connects authentically at executive level
• Proven track record of exceeding targets and executing winning sales strategies
• Good product knowledge on destinations and MICE group operations
• Strong MICE corporate experience and market relations
• Sound commercial knowledge with ability to analyze financial data and build compelling business cases
• Confident presenter who can engage audiences and influence decisions
• Reasonably travelled with strong destination knowledge
• Familiar with sales pipeline management
• Self-motivated, independent with strong interpersonal skills and a hunger for success
• Effective networking skills and ability to multi-task in a fast-paced environment
• A passion for travel and the travel industry

Our FCM Difference

We are fiercely proud of our company culture. Our employees are difference makers and here, you will find:

• We are an inclusive bunch and encourage you to come as you are. Enjoy the freedom to be brilliantly yourself
• Work life Balance: We believe in "No Leave = No Life" so have your own travel adventures with paid annual leave and access travel industry perks
• Celebrate wins at legendary Buzz Nights and our top performers attend our mind blowing annual Global Gathering event
• Brightness of Future - Advance your career locally or globally

At FCM, we're unconventional, always flexible, and globally connected. Come as you are, dream outrageously big, and help us transform the world of business travel.