Sales Development Representative, SEA

Flight Centre Travel Group; Kuala Lumpur; On-site; MYR 42,000 - 65,000; Full time

Benefits offered by this job

Paid annual leave

Travel industry perks

Global Gathering participation

Job summary

FCM is seeking a Sales Development Representative for the SEA region in Malaysia. You will drive growth by identifying, developing, and generating qualified sales leads via outbound and inbound channels for the Business Development team.

Ideal candidates have 1–3 years of inside sales or business development experience in B2B, strong communication skills, and proficiency with Salesforce and LinkedIn. You will engage prospects across telephony, email, digital, and social channels to fuel the

Qualifications

• 1–3 years inside sales or business development in a B2B context.
• Ability to identify, develop and generate qualified sales leads through outbound and inbound channels.
• Proactive, collaborative, and able to work with cross-functional teams.

Responsibilities

• Cold call, email, and use multiple channels to identify and cultivate qualified leads.
• Nurture relationships with key decision-makers and qualify leads for the Business Development team.
• Develop relationships to facilitate new sales opportunities and account development.

Skills

Lead generation

Multichannel outreach

CRM systems

Prospecting

Communication

English & Mandarin

Tools

Salesforce

LinkedIn

Job description

Sales Development Representative, SEA

Sales Development Representative, SEA | Be The Spark Behind Every Win.

Love hunting for leads and love winning? Are you a driven sales professional ready to join a fast-moving growth company transforming the way the world’s businesses travel?

At FCM, we combine cutting‑edge technology with a people‑centric mindset to transform our clients’ travel programmes. Globally & locally connected, fun & energetic, flexible, and a little unconventional; that’s our FCM way!

About the Opportunity

As a Sales Development Representative in Malaysia, you’ll play a pivotal role in driving business growth in the SEA market. Your primary responsibility will be to identify, develop, and generate qualified sales leads through outbound and inbound channels for the Business Development team.

We are looking for a proactive go-getter with strong communication skills and a collaborative mindset who is ready to thrive in a fast-paced and dynamic environment. Leveraging telephonic, email, digital, and social channels, you’ll engage prospects, nurture relationships with key decision-makers, and be at the heart of our sales engine in SEA.

What You Will Do

• Cold call, email, and leverage digital and social channels to identify and cultivate qualified sales leads
• Engage prospects effectively to nurture relationships with key decision-makers and qualify leads for the Business Development team
• Develop strong relationships with key decision-makers to facilitate new sales opportunities and account development
• Collaborate closely with stakeholders to understand their needs and align solutions accordingly
• Work closely with marketing and sales teams to devise and execute targeted outreach campaigns
• Drive interest and generate qualified leads through strategic multichannel efforts
• Maintain a pipeline of prospective accounts, ensuring timely follow-up and effective management throughout the sales cycle
• Provide regular updates on lead status and progress to relevant stakeholders
• Use CRM software (Salesforce) and sales prospecting tools to track activities and optimize performance

Who We’re Looking For

• 1–3 years of inside sales or business development experience in a B2B industry
• Strong communication and interpersonal skills with ability to engage key decision-makers and build rapport
• Demonstrated ability to be proactive and take initiative to get things done
• Collaborative mindset with ability to work effectively across cross-functional teams
• Proficiency in CRM software (Salesforce) and sales prospecting tools (LinkedIn, etc.)
• Fluency in English & Mandarin
• Passion for travel and the travel industry
• A team player who thrives in a fast-paced environment

Our FCM Difference

We are fiercely proud of our company culture. Our employees are difference makers and here, you will find:

• We are an inclusive bunch and encourage you to come as you are. Enjoy the freedom to be brilliantly yourself
• Work life Balance: We believe in “No Leave = No Life” so have your own travel adventures with paid annual leave and access travel industry perks
• Celebrate wins at legendary Buzz Nights and our top performers attend our mind‑blowing annual Global Gathering event
• Brightness of Future – Advance your career locally or globally

At FCM, we’re unconventional, always flexible, and globally connected. Come as you are, dream outrageously big, and help us transform the world of business travel.

Be the spark behind every win. Apply now!