Sales Development Representative - English Speaker

SummitNext; Petaling Jaya; On-site; MYR 31,000 - 33,000; Full time

Benefits offered by this job

Commission Pay

Training Provided

Medical Leave

EPF & SOCSO

Maternity Leave

Job summary

SummitNext Technologies Sdn. Bhd. in Selangor (Petaling Jaya) seeks a Sales Development Representative for English-speaking markets. You will conduct outbound calls, qualify leads, set appointments, and collaborate with the sales team to convert opportunities into sales.

Requires at least 1 year in telemarketing or related roles, strong English, and a drive to achieve targets. Basic salary RM2,800–RM3,000 with commission, training, and benefits are provided.

Qualifications

• Malaysian nationality required.
• Minimum 1 year telemarketing or sales experience.
• Proven ability to generate qualified leads and set appointments by phone.
• Excellent English communication skills; Mandarin a plus.

Responsibilities

• Conduct outbound telemarketing calls to potential and existing customers.
• Engage customers, understand needs, and identify sales opportunities.
• Present, promote, and explain products and services persuasively.
• Qualify leads and set appointments for the sales team.
• Follow up with leads from campaigns and other sources.
• Maintain accurate CRM records of interactions and outcomes.
• Collaborate with the sales team for handovers and opportunities.
• Identify upsell and cross-sell opportunities.

Skills

Outbound calling

Lead generation

CRM usage

English communication

Time management

Resilience

Education

SPM or equivalent

Tools

CRM software

Job description

Job Openings Sales Development Representative - English Speaker

About the job Sales Development Representative - English Speaker

We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence. As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Sales Development Representatives.

Job Description

• Conduct outbound telemarketing calls to potential and existing customers using the provided database and leads.
• Engage customers professionally, understand their needs, and identify potential sales opportunities.
• Present, promote, and explain products and services using persuasive and consultative communication skills.
• Qualify leads and successfully set appointments for the sales team based on defined criteria.
• Follow up consistently with leads generated through marketing campaigns, databases, and other sources.
• Achieve and exceed weekly and monthly calling, qualified lead, appointment-setting, and sales targets.
• Maintain accurate records of customer interactions, lead status, call outcomes, and appointments in the CRM system.
• Build and maintain strong, long-lasting customer relationships.
• Handle customer objections, rejection, and enquiries professionally.
• Collaborate closely with the sales team to ensure qualified appointments and leads are properly handed over.
• Identify opportunities for upselling and cross-selling products and services.

Job Requirements

• Nationality: Malaysian
• Minimum 1 year of proven experience in telemarketing, telesales, business development, inside sales, or a similar customer-facing sales role.
• Strong outbound telemarketing experience required, particularly calling customers and setting appointments.
• Proven track record of generating qualified leads and securing sales appointments over the phone.
• Experience in BPO, call centre, telesales, telemarketing, inside sales, or business development highly preferred.
• Excellent English communication skills (spoken and written) required.
• Mandarin-speaking ability will be an advantage.
• Confident in handling objections, rejection, and difficult customer conversations.
• Persuasive, persistent, and results-oriented with a positive attitude and strong resilience.
• Good time management and organisational skills.
• Working knowledge of CRM systems and relevant computer applications.
• Minimum SPM qualification or equivalent.
• Basic Salary: RM2,800 – RM3,000
• Commission Pay
• Training Provided
• Medical Leave
• EPF & SOCSO
• Maternity Leave

Working Hours

• Monday to Friday, 9:00 a.m. – 6:30 p.m.
• Following Singapore Public Holiday schedule