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Comfortable Plastics Sdn Bhd is seeking a detail-oriented and organised Sales Coordinator to join our dynamic sales team. This is a full‑time position based in Pekan Nanas, Johor. As a Sales Coordinator, you will play a crucial role in supporting our sales operations and ensuring seamless communication between our customers, sales team, and internal departments. This position is essential to maintaining the efficiency and professionalism of our sales function, directly contributing to the company's revenue growth and customer satisfaction objectives.
What you'll be doing
- Processing and managing customer orders from initial enquiry through to delivery and invoicing
- Maintaining accurate and up-to-date sales records, databases, and documentation
- Coordinating with the sales team to ensure timely follow-up with clients and prospects
- Preparing quotations, proposals, and sales presentations in collaboration with the sales team
- Managing customer inquiries via email, telephone, and other communication channels
- Liaising between sales, warehouse, logistics, and administration departments to ensure smooth order fulfilment
- Scheduling meetings and appointments for sales staff
- Monitoring inventory levels and communicating stock availability to the sales team
- Providing administrative support to the sales department, including filing, scheduling, and report preparation
- Assisting with sales events, trade shows, and promotional activities as required
What we’re looking for
- Proven experience working as a Sales Coordinator, Sales Administrator, or in a similar sales support role
- Strong organisational and time management skills with the ability to prioritise multiple tasks effectively
- Excellent written and verbal communication skills in Mandarin ,English; proficiency in Malay and other languages is advantageous. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin‑speaking clients.
- Proficiency with Microsoft Office applications, particularly Excel and Word
- Experience with Customer Relationship Management (CRM) systems or sales management software
- Attention to detail and accuracy in data entry and record‑keeping
- Professional telephone manner and ability to handle customer interactions with courtesy and efficiency
- Ability to work collaboratively with diverse teams across different departments
- Problem‑solving skills and a proactive approach to challenges
- Knowledge of the plastics or manufacturing industry is beneficial but not essential
- Diploma or higher qualification in Business Administration, Sales, or a related field is preferred
What we offer
- We offer competitive salary packages commensurate with experience and qualifications.
- Our benefits include opportunities for professional development and skills training to support your career growth within the organisation.
- We foster a collaborative workplace culture where your contributions are recognised and appreciated.
- Additionally, we provide a structured work schedule with full‑time employment stability, and we encourage a healthy work‑life balance.
About us
Comfortable Plastics Sdn Bhd is a leading plastics manufacturing and supply company based in Pekan Nanas, Johor. We specialise in producing high‑quality plastic products for various industries, and we are committed to delivering exceptional value to our customers through reliable service and innovative solutions. With a reputation built on quality, reliability, and customer focus, we continue to grow and expand our market presence. Our company culture emphasises teamwork, integrity, and continuous improvement. We believe in developing our people and creating an environment where every team member can contribute meaningfully to our success.