Sales Coordinator

Feedme POS Sdn. Bhd.; Johor; On-site; MYR 28,000 - 47,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Dental

Sports (Gym)

Parking

Vision

Founder share

Flight ticket

Accommodation

Job summary

FeedMe POS Sdn. Bhd. is looking for a Sales Coordinator to be the first human touchpoint for potential clients. You will welcome business owners, understand their needs, and convert inquiries into conversations, arranging appointments with the sales team.

This front-line role has clear targets and fast pace. You’ll respond quickly to inquiries via WhatsApp and phone, discuss needs with F&B owners, and maintain CRM records. Fresh graduates welcome and you’ll work shifts from our office.

Qualifications

• Outgoing and personable with strong communication skills.
• Confident on the phone and able to speak with business owners.
• Willing to learn tech products in depth and curious about how software works.
• Target-driven, organised, able to juggle multiple conversations.

Responsibilities

• Respond quickly to new enquiries from ads, website, and social media via WhatsApp and phone.
• Hold engaging conversations with F&B business owners to understand their needs.
• Set appointments and demos for the sales team and ensure smooth handovers.
• Follow up with leads and re-engage older leads.
• Manage social media enquiries and keep CRM records accurate.

Skills

Outgoing

Excellent communication

Phone etiquette

Bilingual English Mandarin Malay

Tools

Zoho CRM

WhatsApp

Job description

We’re looking for a Sales Coordinator to join our conversion team. You’ll be FeedMe’s first human touchpoint. When a business owner reaches out, you’ll be the voice that welcomes them, understands what they need and leaves a great first impression of our brand. You’ll turn enquiries into real conversations and arrange appointments with our sales team. It’s a fast-paced, front-line role with clear targets.

Your Day-to-Day

Respond quickly to new enquiries from ads, the website and social media via WhatsApp and phone

Hold engaging conversations with F&B business owners to understand their business and needs

Set appointments and demos for the sales team, and make each handover smooth

Follow up with leads who haven’t responded, through calls and WhatsApp campaigns, and re-engage older leads

Manage social media enquiries (Facebook, Xiaohongshu) on a duty roster

Keep CRM records (Zoho) accurate and up to date, and support sales reporting

Gather customer feedback and frequent questions to help improve our sales and marketing process

What You Bring

Outgoing and personable. You enjoy talking to people and can keep a conversation going naturally

Confident on the phone and comfortable speaking with business owners

Willing to learn tech products in depth. You don’t need a tech background, but you need to be curious and open to learning how our software works

Target-driven, organised and able to juggle multiple conversations at once

Fluent in English, Mandarin and Malay (spoken and written)

Fresh graduates welcome

Able to work rotating shifts, including weekends, from our office

Sales or customer-facing experience is a plus

Experience using AI tools to work smarter is a plus

What We Have For You

Hands-on experience in conversion, sales and marketing, building skills that grow your career in all three

Structured sales and product training

Casual dress code, young and fun culture

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• Do you have Record Keeping experience?
• How would you rate your Bahasa Malaysia language skills?

Newtons Technology Sdn Bhd is a company which currently building in Smart POS system that allowed to integrate qr code order, cashless integration, voucher and membercard system, stock management system, employee management system, delivery and so on into one pos system. We desire to create a perfect smart pos system which suitable to the lifestyle of Malaysian and helping Malaysia to build the real cashless country.

Not only Cashless payment system, we are also into AI ( Artificial Intelligence ) , IOT , face recognition and more potential, future technology. We are doing our best to become one of the best technology company in Malaysia and bring Malaysia forward to a better life and better tech country

Newtons Technology Sdn Bhd is a company which currently building in Smart POS system that allowed to integrate qr code order, cashless integration, voucher and membercard system, stock management system, employee management system, delivery and so on into one pos system. We desire to create a perfect smart pos system which suitable to the lifestyle of Malaysian and helping Malaysia to build the real cashless country.

Not only Cashless payment system, we are also into AI ( Artificial Intelligence ) , IOT , face recognition and more potential, future technology. We are doing our best to become one of the best technology company in Malaysia and bring Malaysia forward to a better life and better tech country

Perks and benefits Medical Miscellaneous allowance Dental Sports (e.g. Gym) Parking Vision Founder share, flight ticket, accommodation