Sales Consultant - Setia City Mall

Swarovski Singapore Trading Pte Ltd; Shah Alam; On-site; MYR 33,000 - 58,000; Full time

Benefits offered by this job

Recognition awards

Exclusive employee discounts

Paid volunteering leave

Global employee assistance program

Product and personal training

Career development opportunities

Job summary

Swarovski Singapore Trading Pte Ltd is seeking a Sales Consultant to deliver outstanding service, craft memorable brand experiences, and drive sales while embodying the brand's elegance. You will engage customers with storytelling and product knowledge, aiming for exceptional shopping experiences in a fast-paced luxury setting.

The role emphasizes teamwork, adaptability, and digitally savvy use of retail tools to connect with diverse customers and grow loyalty for Swarovski products.

Qualifications

• Passionate about fashion, luxury, or lifestyle brands.
• Experienced in a multicultural retail environment for 1 year and above.
• Excellent and proven customer service skills and a winning personality that builds trust.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing your individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Sales

Storytelling

Team collaboration

Digital tools

Job description

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day.

Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.

As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.

About the Job

Deliver outstanding customer service and create emotional connections through storytelling

Build trust and lasting relationships with customers, promoting loyalty programs

Achieve individual and team sales goals, taking accountability for results

Collaborate with your team to create a welcoming, organized store environment

Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

About You

Passionate about fashion, luxury, or lifestyle brands

Experienced in a multicultural retail environment for 1 year and above

Excellent and proven customer service skills and a winning personality that builds trust

Curious, empathetic, and results-driven team player with a commercial mindset

Digitally savvy and comfortable using retail technology

Confident expressing your individuality and bringing creative ideas to the team

What We Offer

You can expect a range of benefits, including:

• Recognition awards that celebrate your achievements
• Exclusive employee discounts on Swarovski products
• Paid volunteering leave to support causes you care about
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Comprehensive product and personal training to help you grow
• Opportunities for career development

Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.

ABOUT SWAROVSKI

The New

Swarovski unifies all parts of its organization under one spellbinding idea and brings forward a wondrous new world of crystal craftsmanship. Founded in 1895 in Austria, the company designs, manufactures and sells the world’s highest quality crystal, genuine gemstones, Swarovski Created Diamonds and zirconia, jewelry and accessories, as well as crystal objects and home accesso-ries. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group.

A responsible relationship with people and the planet has always been an in-tegral part of Swarovski’s heritage. This manifests today in the company’s well-established sustainability agenda with youth-focused education pro-grams and foundations to promote human empowerment and conserve natural resources to achieve positive social impact.

ABOUT SWAROVSKI

The New

Swarovski unifies all parts of its organization under one spellbinding idea and brings forward a wondrous new world of crystal craftsmanship. Founded in 1895 in Austria, the company designs, manufactures and sells the world’s highest quality crystal, genuine gemstones, Swarovski Created Diamonds and zirconia, jewelry and accessories, as well as crystal objects and home accesso-ries. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group.

A responsible relationship with people and the planet has always been an in-tegral part of Swarovski’s heritage. This manifests today in the company’s well-established sustainability agenda with youth-focused education pro-grams and foundations to promote human empowerment and conserve natural resources to achieve positive social impact.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a sales consultant?
• Which of the following types of qualifications do you have?
• Do you have customer service experience?