Sales Consultant PFi

RHB Bank Berhad; Sungai Petani; On-site; MYR 33,000 - 67,000; Full time

Job summary

RHB Bank Berhad is seeking a result-oriented sales professional to promote Personal Financing Islamic (PFi) products in Sungai Petani, Kedah. The role focuses on meeting personal and group KPIs while delivering outstanding customer service.

Responsibilities include planning sales activities, leveraging internal marketing and personal leads, and cross-selling banking products. Ideal candidates hold a related degree, have at least 1 year in sales/service, and possess relevant licenses.

Qualifications

• Bachelor's degree in related field(s).
• 1 year of experience in sales and customer service related field.
• Have the relevant licenses for the portfolio.
• Highly motivated with a winning attitude and ability to work with minimal supervision.
• Strong selling and negotiation skills and good communication.

Responsibilities

• Solicit and promote sales of PFi products to achieve individual and group targets.
• Provide high standards of customer experience in line with bank policies.
• Prepare and execute sales plans using internal marketing and self-generated leads.

Skills

Selling skills

Negotiation

Communication skills

Interpersonal skills

Self-motivation

Education

Bachelor's degree

Job description

Primary Objective

• Solicit and promote sales of Personal Financing Islamic (PFi) products to achieve business KPIs
• Deliver superior customer experience

Key Responsibilities

• Sales
  • Solicit and promote sales of PFi products
  • Achieve individual sales targets and contribute towards to achievement of Group targets
  • Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
  • Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
  • Cross selling of other retail banking products such as ASB, PF-i, Credit cards etc.
• Customer Service
  • Ensure high standard of customer experience in line with the quality and standards set by the Bank Compliance
  • Ensure compliance to the policies and procedures set by the Bank
  • Protect the image and brand of the Bank Operations
  • Ensure that the physical sales center or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.

• RHB Cares
• RHB Leads
• RHB Inspires
• RHB Progresses
• RHB Rewards