Sales / Business Development Manager (TIC)

SGS; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

SGS in Malaysia is seeking an experienced Sales Leader to develop and execute strategic plans, capture new markets, and grow revenue. You will build strong client relationships, lead a sales team, and coordinate with technical and operations colleagues to deliver tailored solutions.

A minimum of five years in sales or business development is required, with proven leadership and aptitude for tendering government projects.

Qualifications

• Minimum 5+ years in sales or business development with a proven track record, preferably in Testing, Inspection, Certification, Training.
• Proven leadership ability to lead and motivate team.
• Ability to tender for government projects an added advantage.
• Able to communicate, coordinate and be motivated towards a common goal.
• Business and profit minded with related technical knowhow. Competitive and profit-driven; re-invents competitive advantage.

Responsibilities

• Develop individual and team sales action plans in line with overall business strategies to achieve revenue growth.
• Create comprehensive sales plans to capture new market opportunities and materialize current sales leads.
• Identify, research, plan, and engage potential clients to establish new business relationships.
• Anticipate, identify, and understand client pain points and needs, converting them into actionable sales opportunities.
• Maintain strong client relationships through regular engagement and customized solutions.
• Maintain and nurture positive relationships with current and potential clients through regular communication and tailored solutions.
• Track market trends, emerging technologies, and competitor activities to refine strategies and maintain a competitive edge.
• Stay updated on SGS services to ensure comprehensive solutions are offered, maximizing cross-selling opportunities.
• Liaise with technical and operations teams to ensure smooth and effective execution of business opportunities.
• Recruit, train, and mentor the sales team to meet high standards of performance and professionalism.
• Foster a collaborative work environment to drive team success.
• Responsible for sales planning, budgeting, and forecasting.
• Prepare a monthly sales performance reports on sales activities.
• Be abreast of SGS new products and services and propose to clients as appropriate.
• At all times, adopt a safe behavior by exercising due regards for the health and safety of SGS employees and clients, in line with SGS Policies and procedures.
• At all times, comply with SGS Code of Integrity and Professional Conduct.
• Perform any other responsibilities as assigned by his/her superior.

Skills

Sales leadership

Business development

Client relations

Strategic planning

Market analysis

Negotiation

Communication

Team mentorship

Cross-selling

Tendering

Tools

CRM software

MS Office

Job description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

• Develop individual and team sales action plans in line with overall business strategies to achieve targeted revenue growth.
• Create comprehensive sales plans to capture new market opportunities and materialize current sales leads.
• Identify, research, plan, and engage potential clients to establish new business relationships.
• Anticipate, identify, and understand client pain points and needs, converting them into actionable sales opportunities.
• Maintain strong client relationships through regular engagement and customized solutions.
• Maintain and nurture positive relationships with current and potential clients through regular communication and tailored solutions.
• Track market trends, emerging technologies, and competitor activities to refine strategies and maintain a competitive edge.
• Stay updated on all SGS services to ensure comprehensive solutions are offered, maximizing cross‑selling opportunities.
• Liaise with technical and operations teams to ensure smooth and effective execution of business opportunities.
• Recruit, train, and mentor the sales team to meet high standards of performance and professionalism.
• Foster a collaborative work environment to drive team success.
• Responsible for sales planning, budgeting, and forecasting.
• Prepare a monthly sales performance reports on sales activities.
• Be abreast of SGS new products and services and propose to clients as appropriate.
• At all times, adopt a safe behavior by exercising due regards for the health and safety of SGS employees and clients, in line with SGS Policies and procedures.
• At all times, comply with SGS Code of Integrity and Professional Conduct.
• Perform any other responsibilities as assigned by his/her superior.

Qualifications

• Minimum of 5+ years in sales or business development with a proven track record of success, preferably within the relevant industry (Testing, Inspection, Certification, Training).
• Proven leadership ability to lead and motivate team.
• Ability to tender for government projects an added advantage.
• Able to communicate, coordinate and motivated towards a common goal.
• Able to realize business opportunities in conformity to business strategies.
• Good interpersonal and communication skill.
• Business and profit minded with related technical knowhow. Competitive and profit-driven; re‑invents competitive advantage.
• Acts quickly and decisively, able to make tough calls.
• Energetic, flexible and innovative.
• Able to work under pressure and long working hours.
• Good in communication, read and write in English and other local languages.
• Computer literate.