Sales Associate, Pop Up (Part-Time)

Ikano-Retail; Putrajaya; On-site; MYR 20,000 - 27,000; Full time

Job summary

IKEA Malaysia Putrajaya is seeking a customer-focused sales team member to understand needs and offer the best home furnishing solutions. You will keep your area clean, priced, stocked and aligned with IKEA merchandising standards to ensure a positive shopping experience.

You will share knowledge of the IKEA product range with customers and colleagues, actively promote available services, and help maximize sales while maintaining profitability by focusing on top selling products.

Qualifications

• Proven ability to actively sell by engaging visitors and customers.
• Ability to create satisfied customers through friendly service.
• Confident when approaching and talking to people in a polite manner.
• Enthusiastic and able to work with others in a team.
• Organize own work and manage time efficiently.

Responsibilities

• Actively approach customers who require additional help and identify their needs by asking the right questions.
• Advise customers on the best solutions for their homes to exceed their expectations.
• Keep area clean, tidy, priced and fully stocked, and maintain IKEA merchandising standards.
• Share knowledge of IKEA product range with customers and colleagues.
• Offer all services available in the IKEA store to help customers make informed choices.
• Maximize sales while maintaining profitability by focusing on topselling products.
• Handle cashiering and stock replenishment.

Skills

Active selling

Customer service

Approaching people confidently

Teamwork

Time management

Job description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

• You actively approach customers who you see require additional help.You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
• You have good knowledge in IKEA product range, and you share this knowledge with customers and colleagues.
• You actively offer all the services available in the IKEA store to help customers make informed choices, which results in a better shopping experience for them .
• You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the topselling and prioritised products (e.g. overstock/övertag).
• You handle cashering
• You order the right amount of stock needed from store and refill them when stock arrived.

Qualifications

• Good at active selling.by approaching visitors & customers
• Good at creating satisfied customers.
• Confident in approaching and talking to people in a polite and friendly manner.
• Enthusiastic and able to work with others in a team.
• Ability to organise your own work and make efficient use of your time.
• Ability to work with a high sense of urgency
• Ability to take personal initiatives & work under minimum supervision.