Sales Associate @ Imago Mall

FJ Benjamin (M) Sdn Bhd; West Coast Division; On-site; MYR 22,000 - 39,000; Full time

Job summary

FJ Benjamin (M) Sdn Bhd in Malaysia is seeking a Retail Sales Associate/Brand Promoter to deliver premium customer service and promote luxury merchandise. You will engage customers, identify sale opportunities, and contribute to a high-end brand experience.

The role requires a passion for fashion, strong communication, and the ability to work retail hours, weekends and public holidays in a dynamic store environment.

Qualifications

• Proven work experience as a Retail Sales Associate or Brand Promoter in luxury fashion.
• Willing to work retail hours, weekends and public holidays.
• Sales-driven and result-oriented.
• Passion for customer service and fashion flair.
• Pleasant personality with excellent communication with customers and staff.

Responsibilities

• Promote sales of merchandise and provide quality customer service.
• Recognize sale opportunities and upsell at the point of service.
• Excellent sales service to ensure high levels of customer satisfaction to drive sales.
• Look for innovative ways to improve customer experience.
• Understand customer’s needs and latest industry news and trends.
• Ensure the Brand’s image is portrayed positively at all times.
• Assist in general cleaning, price tagging, coding, storage and display of merchandise.

Skills

Sales-driven

Customer service

Communication skills

Fashion awareness

Brand promotion

Job description

• Promote the sales of merchandise and offer quality customer service under all circumstances in a professional manner
• Recognize sale opportunities when dealing with customers and be able to capitalize on upselling of items or services at the point of service
• Excellent sales service to ensure high levels of customer satisfaction to drive sales
• Be able to look for innovative ways to improve customer experience
• Understand customer’s needs and latest industry news and trends
• Ensure the Brand’s image is portrayed positively at all times
• Assist in general cleaning, price tagging, coding, storage and display of merchandise

REQUIREMENTS:

• Proven work experience as a Retail Sales Associate or Brand Promoter, preferably in a high-end retail fashion environment.
• Willing to work retail hours, weekends and public holidays as these positions are shopbase
• Sales-driven and result-oriented person
• Possess the passion for customer service and a flair for fashion
• Pleasant personality with excellent communication skills to communicate with all levels of customers and staff

Luxury & Designer Goods Retail 1,001-5,000 employees

With a rich heritage dating back to 1959, FJ Benjamin Holdings Ltd is an industry leader in brand building and management, and development of retail and distribution networks for international luxury and lifestyle brands across South East Asia. Headquartered in Singapore and listed on the Singapore Exchange since November 1996, FJ Benjamin has offices in three cities and employed around 1,600 employees, and runs two core businesses.

We are always on the lookout for highly motivated and driven individuals who are keen to join our ever expanding family and be a part of a leading specialist retailer and brand builder. We currently expanding in Malaysia and are continuously growing each year.

With a rich heritage dating back to 1959, FJ Benjamin Holdings Ltd is an industry leader in brand building and management, and development of retail and distribution networks for international luxury and lifestyle brands across South East Asia. Headquartered in Singapore and listed on the Singapore Exchange since November 1996, FJ Benjamin has offices in three cities and employed around 1,600 employees, and runs two core businesses.

We are always on the lookout for highly motivated and driven individuals who are keen to join our ever expanding family and be a part of a leading specialist retailer and brand builder. We currently expanding in Malaysia and are continuously growing each year.