Sales Associate, IKEA Cheras (Part -Time)

IKEA; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

IKEA Malaysia is seeking a Sales Associate to deliver exceptional customer service in the Home Furnishing department, ensuring a welcoming shopping experience.

Reporting to the Shopkeeper, you will assess customer needs, maintain tidy displays, and actively promote top products while working rotating shifts, including weekends and public holidays.

Join a team passionate about affordable, well-designed home furnishings and contribute to a positive, customer-focused store environment.

Qualifications

• Customer-service oriented and passionate about driving business.
• A proactive problem-solver who can work independently.
• Effective team player with collaborative approach.
• Strong communication and interpersonal skills.
• Able to perform physical tasks and retail duties.
• Comfortable with rotating shifts, weekends and public holidays.

Responsibilities

• Assess customers’ needs and provide information and assistance.
• Keep department clean, well displayed, priced, and stocked.
• Actively steering top selling and prioritized products to maximize sales.

Skills

Customer-service oriented

Problem-solver

Independent worker

Team player

Strong communication

Interpersonal skills

Job description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans. We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

About the job

Reporting to the Shopkeeper of the respective Home Furnishing department, the Sales Associate provides excellent sales service to ensure high levels of customer satisfaction, ensuring the IKEA basic merchandising standards are met to give customers a positive shopping experience.

Your assignment

• Ensuring high level of customers’ satisfaction by assessing customers’ needs, providing information and assistance when required.
• Ensuring your department is clean and tidy, with items properly displayed, priced and fully stocked.
• Actively steering top selling and prioritized products to maximize sales.

Qualifications

• You are customer-service oriented and passionate about driving business
• You are a problem-solver, independent worker and a strong team player
• You have strong communication and interpersonal skills
• You are physically fit to handle physical work and retail hours
• You have passion for Home furnishing and Life at home details.
• You are able to commit to working on rotating shift work, including on weekends and public holidays.

Additional Information

Please apply by 31 December 2026.