Sales Associate | Elevate Customer Experience

Stream Empire Holdings; Bayan Lepas; On-site; MYR 24,000 - 36,000; Full time

Job summary

Stream Empire Holdings Sdn Bhd is seeking a Sales Associate - Rookie at Queensbay Mall in Penang to deliver exceptional customer experiences, build product knowledge, and promote the brand. The role supports cash handling, inventory accuracy, and visual merchandising while ensuring the store presents a professional image.

You will meet sales targets through strong service, teamwork, and adherence to policies, with shifts planned and approved by management.

Responsibilities

• Deliver an exceptional customer experience by welcoming each customer and promoting the brand
• Develop and maintain good product knowledge
• Recommend product features and its benefits to customers according to their needs and wants
• Meet store and personal sales targets and KPIs by providing an exceptional level of service and experience to all customers in-store
• Help to maintain the shop image through regular housekeeping, ensuring products are priced correctly, assist on visual merchandising, stock management and replenishment; ensure outlet is clean, presentable and all merchandise display is according to the Visual Merchandising guidelines and standards
• Shall understand all procedures and policies and ensure all work is carried out according to the standards
• Follow the working shift schedule as planned and approved by District Manager & Head of Department
• Doing cashier work including collecting payment (cash/ credit) from customer, tracking all cash and credit transactions, scanning products and ensure price is accurate and handling cash vouchers based on the available promotions
• Assist in maintaining accurate inventory records
• Perform stock take activity for stores and responsible for stock loss that occurred in the store
• Assist team with any other projects on an as needed basis
• Perform any ad-hoc action assigned by the Management

Job description

Stream Empire Holdings Sdn Bhd is seeking a Sales Associate - Rookie at Queensbay Mall in Penang to deliver exceptional customer experiences, build product knowledge, and promote the brand. The role supports cash handling, inventory accuracy, and visual merchandising while ensuring the store presents a professional image.

You will meet sales targets through strong service, teamwork, and adherence to policies, with shifts planned and approved by management.