Sales Associate

SAFT ADVISORY SRI SENDAYAN; Seremban; Hybrid; MYR 24,000 - 42,000; Full time

Job summary

SAFT ADVISORY SRI SENDAYAN in Seremban offers a full-time hybrid Sales Associate role based in Seremban with partial work-from-home flexibility. You will engage with new and existing customers, present products and services, and support clients through the sales process from initial contact to closing.

Daily duties include handling inquiries, follow-ups, preparing basic quotations, and maintaining records in sales systems.

Qualifications

• Clear and professional communication with customers in person, over the phone, and online.
• Strong customer service orientation with active listening, problem solving and relationship-building.
• Basic sales skills: prospecting, presenting offerings, handling questions and following up on leads.
• Comfort using digital tools (email, spreadsheets, CRM or simple databases) to track and manage customer information.
• Organizational and time management skills to handle multiple customer requests and tasks efficiently.
• Willingness to learn about company products, services, and advisory practices and apply that knowledge in customer conversations.

Responsibilities

• Handle inquiries, conduct follow-ups, prepare basic proposals or quotations, and maintain accurate records in sales systems or spreadsheets.
• Coordinate with internal teams, participate in sales campaigns, and contribute ideas to improve customer experience and sales effectiveness.
• Meet agreed performance targets while providing professional, courteous service in all interactions.

Skills

Communication

Customer Service

Sales Skills

CRM Tools

Time Management

Hybrid Work

Team Collaboration

Learning Attitude

Education

Secondary school or Diploma

Business-related field (advantage)

Tools

CRM software

Spreadsheets

Job description

Company Description

SAFT ADVISORY SRI SENDAYAN is a growing advisory and sales organization serving clients in and around Seremban. The company focuses on providing practical solutions and products tailored to local market needs. Team members work closely with customers to build long-term relationships based on trust, transparency, and consistent service. SAFT ADVISORY SRI SENDAYAN values collaboration, professional growth, and a supportive work environment where performance is recognized.

Role Description

This is a full-time hybrid Sales Associate role based in Seremban, with flexibility for partial work from home. The Sales Associate will engage with new and existing customers, present products and services, and support clients through the sales process from initial contact to closing. Daily responsibilities include handling inquiries, conducting follow-ups, preparing basic proposals or quotations, and maintaining accurate records in sales systems or spreadsheets. The role also involves coordinating with internal teams, participating in sales campaigns, and contributing ideas to improve customer experience and sales effectiveness. The Sales Associate is expected to meet agreed performance targets while providing professional, courteous service in all interactions.

Qualifications

• Ability to communicate clearly and professionally with customers in person, over the phone, and online.
• Strong customer service orientation, including active listening, problem-solving, and relationship-building skills.
• Basic sales skills such as prospecting, presenting offerings, handling questions, and following up on leads.
• Comfort with using digital tools (email, spreadsheets, CRM or simple databases) to track and manage customer information.
• Organizational and time management skills to handle multiple customer requests and tasks efficiently.
• Ability to work both independently and collaboratively in a hybrid work arrangement.
• Willingness to learn about company products, services, and advisory practices and apply that knowledge in customer conversations.
• Prior experience in sales, retail, or customer-facing roles is beneficial but not mandatory.
• Minimum secondary school or diploma-level education; higher education in business or related fields is an advantage.
• Comfort working with diverse colleagues and customers and commitment to ethical, non-discriminatory practices.