Sales Assistant - Mandarin Speaker

BIG Pharmacy Healthcare Sdn Bhd; Puchong; On-site; MYR 30,000 - 45,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Job summary

Jora Malaysia, operating under BIG Pharmacy Healthcare Sdn Bhd, is seeking a proactive Sales Administrative Assistant to support the sales team with data entry, filing, and reporting. You will handle customer inquiries via phone, email, and in-person, maintain customer databases, and schedule appointments for the sales team.

You will also prepare sales presentations, process orders, and ensure timely product delivery while maintaining a clean, organized sales office and strong client

Qualifications

• Experience with data entry and filing in a retail environment.
• Provide information about products and services to customers.
• Maintain and update customer records and sales databases.
• Prepare sales reports and marketing materials.
• Support sales team with order processing and timely delivery.

Responsibilities

• Greet and assist customers entering the pharmacy.
• Process transactions using POS, including cash and cards.
• Keep sales floor clean, shelves stocked, and inviting.
• Answer product availability inquiries and direct complex questions to senior staff.
• Assist with stock receipt, damages checking, and discrepancy reporting.
• Prepare promotional displays and update marketing materials.
• Support with documentation and general administrative tasks for sales team.
• Follow health and safety policies and company procedures.

Skills

Data entry

Customer service

Administrative support

Sales reporting

POS system

Tools

POS system

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Assist the sales team with administrative tasks, including data entry, filing, and preparing sales reports.

Handle customer inquiries via phone, email, and in-person, providing information about products and services.

Maintain and update customer records and sales databases accurately.

Schedule appointments and manage calendars for the sales team.

Prepare sales presentations and marketing materials.

Process sales orders and ensure timely delivery of products.

Provide excellent customer service to build and maintain strong client relationships.

Support the sales team in achieving their targets through effective administrative and operational assistance.

Conduct market research and competitor analysis to identify new sales opportunities.

Ensure the sales office is organized and well-maintained.

Requirement

• Assist the sales team with administrative tasks, including data entry, filing, and preparing sales reports.

• Handle customer inquiries via phone, email, and in-person, providing information about products and services.

• Maintain and update customer records and sales databases accurately.

• Schedule appointments and manage calendars for the sales team.

• Prepare sales presentations and marketing materials.

• Process sales orders and ensure timely delivery of products.

• Provide excellent customer service to build and maintain strong client relationships.

• Support the sales team in achieving their targets through effective administrative and operational assistance.

• Conduct market research and competitor analysis to identify new sales opportunities.

• Ensure the sales office is organized and well-maintained.

Responsibility

• Greet and assist customers entering the pharmacy, providing a welcoming and helpful first impression.

• Process customer transactions accurately using the Point of Sale (POS) system, including cash, credit card, and other payment methods.

• Maintain a clean and organized sales floor, ensuring shelves are stocked, products are well-displayed, and the overall environment is inviting.

• Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.

• Assist with inventory management tasks, including receiving new stock, checking for damages, and reporting discrepancies.

• Help prepare promotional displays and ensure marketing materials are up-to-date and prominently displayed.

• Support the sales team by preparing necessary documentation, organizing sales materials, and performing general administrative tasks.

• Adhere to all company policies and procedures, including those related to customer service, sales, and health and safety regulations.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance