Sales Assistant

CARiNG Pharmacy; Iskandar Puteri; On-site; MYR 27,000 - 40,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Job summary

CARiNG Pharmacy is seeking a detail-oriented Sales Admin to support the sales team with data entry, filing and sales reporting. You will handle customer inquiries by phone, email and in person, maintain customer records, schedule appointments, prepare presentations and process orders to ensure timely delivery.

You will contribute to market research, keep the sales office organized and maintain health and safety standards while delivering excellent customer service and helping the team achieve

Qualifications

• Proven ability to perform data entry and maintain accurate records.
• Strong customer service and communication skills across phone, email, and in-person inquiries.
• Excellent organizational skills and ability to manage calendars and schedules.

Responsibilities

• Greet customers and assist at the pharmacy sales floor, ensuring a welcoming environment.
• Process transactions using the POS system with accuracy.
• Maintain clean, organized shelves and display marketing materials.
• Respond to product availability inquiries and escalate complex questions as needed.
• Assist with inventory tasks including stock receipt and discrepancy reporting.
• Prepare promotional displays and sales materials.
• Provide general administrative support to the sales team and ensure compliance with policies.

Skills

Data entry

Customer service

Organizational skills

Calendar management

Tools

POS system

Microsoft Office

Job description

Assist the sales team with administrative tasks, including data entry, filing, and preparing sales reports.

Handle customer inquiries via phone, email, and in-person, providing information about products and services.

Maintain and update customer records and sales databases accurately.

Schedule appointments and manage calendars for the sales team.

Prepare sales presentations and marketing materials.

Process sales orders and ensure timely delivery of products.

Provide excellent customer service to build and maintain strong client relationships.

Support the sales team in achieving their targets through effective administrative and operational assistance.

Conduct market research and competitor analysis to identify new sales opportunities.

Ensure the sales office is organized and well-maintained.

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Requirements

• Assist the sales team with administrative tasks, including data entry, filing, and preparing sales reports.
• Handle customer inquiries via phone, email, and in-person, providing information about products and services.
• Maintain and update customer records and sales databases accurately.
• Schedule appointments and manage calendars for the sales team.
• Prepare sales presentations and marketing materials.
• Process sales orders and ensure timely delivery of products.
• Provide excellent customer service to build and maintain strong client relationships.
• Support the sales team in achieving their targets through effective administrative and operational assistance.
• Conduct market research and competitor analysis to identify new sales opportunities.
• Ensure the sales office is organized and well-maintained.

Responsibilities

• Greet and assist customers entering the pharmacy, providing a welcoming and helpful first impression.
• Process customer transactions accurately using the Point of Sale (POS) system, including cash, credit card, and other payment methods.
• Maintain a clean and organized sales floor, ensuring shelves are stocked, products are well-displayed, and the overall environment is inviting.
• Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.
• Assist with inventory management tasks, including receiving new stock, checking for damages, and reporting discrepancies.
• Help prepare promotional displays and ensure marketing materials are up-to-date and prominently displayed.
• Support the sales team by preparing necessary documentation, organizing sales materials, and performing general administrative tasks.
• Adhere to all company policies and procedures, including those related to customer service, sales, and health and safety regulations.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance