Sales Advisor – Electric Vehicles – Penang

People Hive HR Consultancies LLC; Penang; Sur place; MYR 33 000 - 89 000; Plein temps

Résumé du poste

People Hive HR Consultancies LLC in Penang is assisting a client in hiring a Sales Advisor - Electric Vehicles for onsite employment. The role targets individuals with customer service experience and a passion for the EV industry.

You will engage guests, drive sales, maintain CRM, and coordinate test drives, with English and Mandarin proficiency. This is a full-time, onsite position with the potential for multiple openings.

Qualifications

• Customer service experience required.
• Positive, enthusiastic about EV industry.
• Strong time management and attention to detail.
• Excellent communication and team collaboration.
• Willingness to work evenings and weekends.
• Must have valid driver’s license and safe driving record.

Responsabilités

• Engage walk-in guests promptly to open conversation and welcome them.
• Drive sales through customer service, product knowledge, and promotions.
• Implement policies to satisfy customers while achieving company goals.
• Understand guests, their intent and timeline to purchase, creating a customer profile.
• Educate and excite guests with tailored experiences based on interests.
• Demonstrate mastery of Tesla products, services, and local EV incentives.
• Assist in maintaining sales pipeline by collecting contact information and scheduling test drives.
• Regularly update CRM with accurate sales and delivery information.

Connaissances

Customer service

Time management

Attention to detail

Communication skills

Sales

Team player

Product knowledge

Description du poste

People Hive is supporting a client in the search for a Sales Advisor - Electric Vehicles to join their team in Penang.

Further role details are available on request. Multiple positions are open.

Job Description

• Engage walk in guests promptly, personally and with the goal of opening theconversation and ensuring they feel welcome
• Help drive business and maximize sales through customer service, productknowledge, merchandise presentation and promotion.
• Implement all operational policies and procedures in order to satisfy the needs ofthe customer while helping Tesla achieve its goals.
• Understand who our guests are, what brought them to Tesla, their intent andtimeline to purchase, thus creating a robust Customer Profile
• Educate and excite guests by answering their questions and providing a tailoredexperience based upon their interests and agenda
• Demonstrate a mastery of all Tesla products and services, as well as localincentives for EV owners
• Help Tesla maintain a healthy sales pipeline by collecting customer contactinformation and scheduling Test Drives for individuals who exhibit purchase intentor potential
• Regularly update the CRM system to ensure accurate and timely sales anddelivery information is available to management

Critical Requirements

• Customer service experience requiredPositive, enthusiastic and passionate about the changes in the personaltransportation industry
• Self-starter who possesses exceptional time management skills and has greatattention to detail.
• Ability to prioritize, manage multiple projects, and adhere to business-criticaldeadlines.
• Passionate dedication and ethical approach to sales management and operations.
• Ability to understand and convey business issues and technical concepts
• Strong sense of team mentality and reliability
• Strong communication skills and attention to detail
• Demonstrate a mastery of all Tesla products and services. Keep up with EVindustry trends and local incentives
• Ability to work evenings and weekends
• MUST have and maintain a valid driver's license and an acceptable and safe driving record.

Priority: URGENT

Location: Penang

Working arrangement: Onsite

Employment: Full-time

Languages: English + Mandarin

Seniority: Entry to Mid-level

Industry: Automotive / Sales

Salary: RM 3,000-RM 8,000 per month

People Hive HR Consultancies LLC is acting as the recruitment partner for this vacancy. Applications will be handled confidentially and shared with the client as part of the recruitment process.

Job Reference: PH-DSR-091126