Sales Advisor (Cheras)

Carsome Sdn Bhd; Kuala Lumpur; On-site; MYR 28,000 - 45,000; Full time

Job summary

CARSOME is Southeast Asia's largest integrated car e-commerce platform. We operate across Malaysia, Indonesia, Thailand and Singapore, providing end-to-end car inspection, ownership transfer, and financing services to customers and dealers.

Join our high-energy sales team in a role focused on guiding customers through the car-buying journey—from inquiry to test drive and financing, while ensuring accurate documentation and a positive customer experience.

Qualifications

• Sales and customer service experience in retail, hospitality, or similar industries.
• Good listening skills and a strong customer focus.
• High level of self-motivation.

Responsibilities

• Attend to walk-in and website customers inquiries.
• Use knowledge of CARSOME inventory to match customers with vehicles.
• Guide customers from sale or appraisal to test drives and financing applications.
• Complete records and documentation for smooth transactions.
• Host live product demonstrations and drive virtual showroom traffic.
• Sell and source high-quality used cars to expand inventory and hit team targets.

Skills

Sales experience

Customer service

Listening skills

Job description

Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage collaborative problem-solving, strive for continuous improvement, and foster bold yet thoughtful innovation. We're committed to efficient, humble leadership and taking ownership in our roles, always aiming to positively impact our employees, customers, and community.

Your Day-to-Day

Able to work in a high energy sales environment where you will work as a team to meet goals.

Attend to walk-in and website customers inquiry.

Use your knowledge of CARSOME inventory to assist customers in finding a vehicle that meets their needs.

Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications.

Complete all relevant records and documentation to ensure smooth transactions for our customers.

Hosting engaging live product demonstrations and Q&A session sand drive virtual showroom traffic.

Selling and sourcing high quality used car to expand our inventory and achieve team sales target.

Your Know-How

Sales and customer service experience, in an area such as retail, hospitality, airline industry is preferred.

Good listening skills and a strong customer focus.

High level of self-motivation.

Training will be provided.

Unlock job insights

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Your application will include the following questions:

• How many years' experience do you have as a Sales Adviser?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Do you have experience in a sales role?

CARSOME is Southeast Asia's largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

CARSOME is Southeast Asia's largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my