SALES ADVISOR

DEE Z ONE AUTO SDN BHD; Alor Setar; On-site; MYR 30,000 - 54,000; Full time

Benefits offered by this job

Base salary with commission

Career development

Product training

Supportive team

Staff benefits

Reputable dealership

Job summary

DEE Z ONE AUTO SDN BHD in Alor Setar, Kedah, seeks a dynamic Sales Advisor to drive vehicle sales and deliver exceptional customer experiences. You will engage with potential customers, assess needs, and guide them through the purchasing process to achieve targets.

Responsibilities include greeting customers, conducting test drives, presenting vehicle features, preparing quotations, and closing deals while maintaining accurate records.

Qualifications

• Experience in automotive sales or similar environment.
• Excellent communication and rapport-building skills.
• Strong negotiation and closing techniques.
• Customer-service oriented with a genuine interest in needs.
• Ability to meet and exceed sales targets.
• Fluent in Malay and English.

Responsibilities

• Greet and welcome customers with professionalism.
• Assess requirements and recommend vehicles.
• Provide product knowledge on features and specs.
• Conduct test drives and demonstrate capabilities.
• Prepare quotations and negotiate pricing.
• Process sales paperwork accurately.
• Follow up with leads to convert to sales.
• Maintain records of interactions and transactions.
• Aim to achieve individual and team targets.
• Foster long-term relationships and referrals.

Skills

Automotive sales

Communication

Negotiation

Customer service

Time management

Tools

CRM software

MS Office

Job description

About the role

We are seeking a dynamic and customer-focused Sales Advisor to join the sales team at DEE Z ONE AUTO SDN BHD. This is a full-time position based in Alor Setar, Kedah. As a Sales Advisor, you will play a crucial role in driving vehicle sales and delivering exceptional customer experiences. You will be responsible for engaging with potential customers, understanding their needs, and guiding them through the purchasing process to achieve sales targets and contribute to the growth of our dealership.

Key responsibilities

• Greet and welcome customers visiting the dealership with professionalism and enthusiasm
• Assess customer requirements and preferences to recommend suitable vehicles from our inventory
• Provide comprehensive product knowledge and information about vehicle features, specifications, and benefits
• Conduct test drives and demonstrate vehicle capabilities to prospective buyers
• Prepare quotations and negotiate pricing to close sales deals effectively
• Process sales documentation and ensure all paperwork is completed accurately and promptly
• Follow up with potential customers to nurture leads and convert them into confirmed sales
• Maintain accurate records of customer interactions and sales transactions
• Achieve individual and team sales targets on a consistent basis
• Build long-term customer relationships and encourage repeat business and referrals

What we're looking for

• Proven experience in automotive sales or a similar sales environment
• Strong communication and interpersonal skills with the ability to build rapport with diverse customers
• Excellent negotiation and closing techniques
• Customer service orientation with a genuine interest in meeting customer needs
• Ability to work towards and exceed sales targets consistently
• Knowledge of vehicle features, specifications, and automotive industry trends
• Strong organisational and time management skills
• Proficiency in using sales software and computer systemsValid driving licence and ability to conduct test drives
• Fluency in Malay and English (additional languages are advantageous)
• Enthusiasm, self-motivation, and a positive attitude towards customer service

What we offer

• Competitive base salary with performance-based commission and incentives
• Career development opportunities within the automotive sales industry
• Comprehensive product training and ongoing professional development
• A supportive and collaborative team environment
• Staff benefits and allowances
• The opportunity to work with a reputable automotive dealership

About us

DEE Z ONE AUTO SDN BHD is a trusted automotive dealership committed to providing high-quality vehicles and exceptional customer service. We pride ourselves on our professional team, comprehensive vehicle selection, and dedication to customer satisfaction. Our dealership has established a strong reputation in the Kedah region for reliability and excellence. We are passionate about connecting customers with the right vehicles and creating positive purchasing experiences that build lasting relationships.