Sales Administrator

Redawn Marketing Sdn Bhd; Sungai Buloh; On-site; MYR 39,000 - 54,000; Full time

Benefits offered by this job

Annual Leave

SOCSO

EPF

Job summary

Jora Malaysia is seeking a motivated Sales Admin to support the sales team with workload management, order processing, and client communications. The role requires a diploma in sales or marketing and relevant telephone sales training.

You will prepare presentations, proposals, and materials for meetings, ensuring accurate data entry and timely follow-ups. Strong multitasking and confidentiality are essential assets in this position.

Qualifications

• Preferably Diploma in Sales/Marketing or equivalent.
• Be computer literate and proficient with common office software.
• Relevant training in telephone sales.
• Good polite & communication skills.
• Passionate, hard worker & well-organized professional with the ability to prioritize & multitask.
• Good judgement, discretion & preserve confidentiality.

Responsibilities

• Provide administrative and operational support to the sales team, helping manage workload and achieve targets.
• Prepare sales presentations, proposals, and meeting/client materials.
• Process sales orders accurately and follow through to completion.
• Monitor order status and communicate updates to customers.
• Track sales activities and performance against targets; provide insights to team and management.
• Gather and relay customer feedback for continuous improvement.
• Support the implementation of sales strategies and initiatives.
• Understand products/services to assist customers effectively.

Skills

Diploma in Sales/Marketing

Telephone sales training

Computer literacy

Polite communication

Prioritization & multitasking

Judgement & confidentiality

Education

Diploma in Sales/Marketing or equivalent

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Preferably Diploma in Sales/Marketing or equivalent.

Relevant training in telephone sales.

Passionate, hard worker & well-organized professional with power to prioritize & multitask.

Good judgement, discretion & preserve confidentiality

Requirement

• Preferably Diploma in Sales/Marketing or equivalent.
• Be Computer literate.
• Relevant training in telephone sales.
• Good polite & communication skills.
• Passionate, hard worker & well-organized professional with power to prioritize & multitask.
• Good judgement, discretion & preserve confidentiality

Responsibility

• Provide administrative and operational support to the sales team, helping them manage their workload and achieve sales targets.
• Prepare sales presentations, proposals, and other materials required for meetings and client interactions.
• Process sales orders, ensuring that they are accurately entered into the system and followed through to completion
• Monitor order status, handle any issues related to order fulfillment, and communicate updates to customers.
• Update status of Sales Team in attaining Sales targets.
• Act as a point of contact for customers, addressing inquiries, providing product information, and resolving issues
• Follow up with customers to ensure satisfaction and address any post-sales concerns or requests.
• Prepare and analyze sales reports, tracking key metrics such as sales performance, lead conversion rates, and customer feedback
• Track sales activities and performance against targets, providing insights to the sales team and management.
• Keep accurate records of sales activities, client interactions, and contract details.
• Develop and maintain positive relationships with clients, ensuring a high level of customer service and satisfaction.
• Gather and relay customer feedback to the sales team and management for continuous improvement.
• Support the implementation of sales strategies and initiatives, providing insights and recommendations based on sales data and customer interactions.
• Gain a thorough understanding of the company’s products or services to effectively support the sales team and assist customers
• Stay updated on product changes, new features, and industry developments.
• Manage the procurement of sales-related supplies and materials.
• Be a team player.
• Must be contactable at all times.
• Any other duties and when required by management.
• Responsible to assist in collection and invoicing to support healthy sales figure

Benefits

• Annual Leave
• SOCSO
• EPF